Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
110 reviews
US UnlockedSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
US Unlocked is a service that allows non-US residents to use virtual cards to shop online from US retailers. Some benefits of using US Unlocked:1. Access to US-only e-commerce: Many US-based online retailers only ship to US addresses. By using US Unlocked, you can create a virtual US address.2. Lower shipping costs: Shipping internationally can be expensive, but by using a US address through US Unlocked, you can take advantage of domestic US shipping rates and save money by consolidating shipments.3. Secure transactions: US Unlocked provides a secure platform for online transactions, protecting your personal and financial information. 4. Two card types: Unlimited number of merchant-specific virtual cards that lock to a specific merchant after a single use. These cards are great for managing online subscriptions. One-time-use cards that can only be used for a single transaction for the most secure shopping experience.5. Simplified shopping experience: By using US Unlocked virtual cards, you can avoid the hassle of currency conversions and transaction fees that may arise when using a non-US prepaid card.Overall, US Unlocked can be useful for those looking to simplify the online purchasing process from US retailers.
US Unlocked (usunlocked.com) has 110 customer reviews on The Fair Hearing, with an average rating of 2.5 out of 5.
Showing 60 reviews with 1 star · Clear filters
Sonst hat es recht gut funktioniert. Etwas kompliziert der Weg aber es war zum Schluss auf einer virtuellen Bankkarte und man konnte es benutzen, wo nur US creditcards als Zahlung akzeptiert werden. Jetzt warte ich aber schon 9 Tage dass das Geld auf die Karte geladen wird.. Keine Antwort.. aber Zahlung ist eingegangen. Sehr ärgerlich 😠
By Petra S.
This company is a SCAM. they took my money for a card that did not work and now ignore me after i sent in the refund form. i email daily to no reply. when i log in my money is gone
By Eoin O N.
It's the second time that I have issues with them. I load money and it disappears magically... they are saying that their partners are searching... and it's not true... The 1st time the partner received the money and said he didn't... but money doesn't lie !!!! The 2nd time the money had been received but they never loaded the money... Don't give them your money... I lost something like 100$
By Laure T.
I have been a user for two years and out of the sudden they stopped answering my requests. On August 16th I have transferred 54 $ to my US unlocked account. The transfer was successfull but they never loaded it onto my card. After I asked two times when I will get the refund they simply didn't answer anymore. Highly fraudulent actions here. Be careful!
By Jenny S.
As soon as I made my account they asked me for a government-issued ID. The site says that this is required for amounts greater than 500 USD which I get but I haven't loaded a single dime yet and they are asking for it now. This is clearly an identity theft scam, to get your data and then sell it. There's no reason at all to do this. I mean, I did upload my document, with sensitive data covered, that should be enough right? Why would they want this data? Well, my document is clearly legit but I don't want to give my passport number and other data to strangers. Anyways it was automatically rejected.
By Daniel J.
sham now i am donating my balance and can't even do that all their cards are rejected everywhere for me at least might be a bit of a cliche but avoid at all costs
By S. O.
fraude !!!! this compagny does not excist
By Klant H.
Just a terrible UX with the worst possible attempt to explain how to use their alleged 'service'. Stay away.
By Ghostwriter
Response from US Unlocked· Apr 5, 2023
Hello, what are some ways that we could better improve our UX? We are open to suggestions. We apologize for the delay on the response here.
