Good shopping experience
Well priced, plants arrived very healthy and surprisingly fast.
By Matthew M.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
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usperennials.com is listed under Home & Garden Services in Bloomington, Indiana.
usperennials.com (usperennials.com) has 623 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 20 reviews with 4 stars · Clear filters
Well priced, plants arrived very healthy and surprisingly fast.
By Matthew M.
My only comment is that we did not receive notification that the plants were shipped. We were away and the plants were sitting in our parcel box when we returned home. I have no way of knowing how long they were there.
By Bonnie D.
Looks like there was space for three other plants in the same box. I would have bought some other grasses to save on shipping.
By Steven M.
the plants are healthy and alive, my priblem cause i thought i ordered something different. cant hold ot against them
By cv
Response from usperennials.com· Aug 25, 2023
Thank you for leaving a review! We're glad we could clear up any confusion and hope you find the seeds you're looking for!
Great products! Better communication on the shipment status would make it 5 stars.
By SARA
Response from usperennials.com· Jun 29, 2023
Thank you for your feedback, Sara!
I ordered 2 passiflora lutea plants. I received 2 pots. I had a root in it. The second pot only had soil in it - no root or plant. US Perrenials is making it all right and sending 2 new plants
By Robert S.
Response from usperennials.com· Apr 26, 2023
Hi Robert, I'm glad we could get in touch and arrange to replace these - we will ship you 2 new Passiflora lutea as soon as they sprout!
The plants I ordered and received were very healthy. They were in nice sized pots, much deeper than other online orders I have received in the past. It’s been a few weeks since I planted them, and they are all doing well and putting on growth. I ordered from USPerennials mainly because they carried plants that I could not find locally. The price of the plants is very fair. My only complaint is the high shipping cost.
By Connie R.
Response from usperennials.com· Apr 26, 2023
Hi Connie, thanks for taking the time to leave a review! We're glad to hear that you were satisfied with our plants and service. Unfortunately, the cost of shipping is set by our carrier, so we don't have much control over it - but we try to keep our service as affordable as possible!
Plants shipped as promised, very well packed. 2 days of local rain when they arrived, while I opened the boxes and set them on our porch it was not until planting them on the 3rd day that I discovered instructions under the plants directing that they be removed form their open plastic bags upon arrival. It would be better to put the instructions right on top.
By Lee L.
Response from usperennials.com· Jun 14, 2022
Hi Lee, thanks for taking the time to leave us some feedback! I'm sorry to hear it wasn't clear that the plants need to be unpacked straight away - usually we place the envelopes wherever we have room in the box, but I will make sure that all invoices/instructions are placed at the top of the boxes moving forward!