US Federal Contractor Registration (USFCR)Reviews of usfcr.com

This would have been 5 star if the SAM registration process was adequately managed and robust. However that being said Zakia Wilder at USFCR got us through it faster than we expected.

Thanks for assistance. I find the sam.gov website to be very user unfriendly

The system / process is confusing. My only saving grace was Kim Deakley who provided "excellent" customer support.

My experience dealing with Liliana Lander for the past few yeas has been nothing but professional with a bit of personal touch that made me feel comfortable working with her.

My experience was fairly well my case manager was excellent.

My account managers have been excellent to work with!! I would have been so frustrated without their help. I had some trouble with the time frame expected but it was out of our control and my account managers worked with me diligently to ensure everything was taken care of. Definitely recommend.

The process to register for our SAM was tedious and complicated. Without the help of our case manager Mary Kelly I would have given up. Whenever possible she took care of everything. Thank you Mary! Early on in the process I was also contacted by another individual at USFCR who tried to sell me on registering for the SAP program. This program did not make sense for our organization. The high pressure sales pitch was annoying.

Well, I'm not sure I understand this process very well. I kept asking questions and kept not understanding the answers I got (and I didn't always get answers from people I was emailing) however, I just kept getting emails and following directions and it appears to be done. Pretty lengthy process. But not super painful.