The technical support was prompt
The technical support was prompt, professional and answered all of my questions. My only request for UserWay is to add a link or portal for new or upgraded features.
By Mike
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
546 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
UserWay is the World's Leading Automated Website Accessibility Solution for ADA & WCAG Compliance, providing:- The strongest legal mitigation for ADA accessibility & compliance- Requires only a single line of JavaScript- Trusted by over 700,000 websites- Relied on by 60 million users with disabilities
UserWay Inc. (userway.org) has 546 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
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The technical support was prompt, professional and answered all of my questions. My only request for UserWay is to add a link or portal for new or upgraded features.
By Mike
honest, helpful and responsif
By Arief Budiyo W.
Great ! Fast service ! Thank you !
By Elvin M.
problem solved! ^^
By wei C.
I was having difficulties getting the widget to show where I wanted to. I got on chat and was immediately helped and it now works great. I learned what I need to do in the future to not have the problem again. Great widget. great service.
By Victoria A.
impressive, easy to install. ty mark
By Alvin S.
Rodrigo got my issue resolved in no time flat. Great support and a great product.
By Aris A.
I am very impressed with the efficient service I've received with UserWay! The uploading process was quick and easy. When I ran into a problem (user error) I contacted them and it was solved very quickly! Thank you! I recommend your services highly!!
By Harry H. Witzke's Family F.