I spent years looking for the right…
I spent years looking for the right company to use for compliance and Userway is it. I'm recommending it to all my clients and everyone I speak with.
By Dr. Alan W.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
546 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
UserWay is the World's Leading Automated Website Accessibility Solution for ADA & WCAG Compliance, providing:- The strongest legal mitigation for ADA accessibility & compliance- Requires only a single line of JavaScript- Trusted by over 700,000 websites- Relied on by 60 million users with disabilities
UserWay Inc. (userway.org) has 546 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 477 reviews with 5 stars · Clear filters
I spent years looking for the right company to use for compliance and Userway is it. I'm recommending it to all my clients and everyone I speak with.
By Dr. Alan W.
I highly recommend the UserWay app. UserWay allows me a simple way to add accessibility components to my own website and my clients' websites. People who have used it to make my site more accessible have told me it is fantastic to use. Customer service is awesome, too.
By Dena
Provides our Clients with peace of mind.
By oweux
amazing, very useful and fully customizable tool
By customer
Great stuff! I love that it was sooooo easy to install and it works AWESOME! I am legally blind so most websites have to be enlarged for me to be able to see them. I didn't want my site to be that way. So, I created a site with a large font. Little did I realize, there were a bunch more different problems a lot of people face. I couldn't possibly address them all! Then I found userway.org. I installed it on my WP site and TADA! Now everyone can use my site and userway.org made my part so easy! Thanks so much!
By Lisa
Hello and good day! Anytime I have needed assistance, Jonatan has been very prompt to reply, super resourceful, knowledgeable and ensures that all my questions have been addressed. He is such a pleasure to work with. Every time I see his name pop up on the chatbot, I feel at ease because I know he will take care of me!!
By Abe N.
Helped exactly with what I had questions about.
By Kirk M.
Incredibly easy to set up and use and support has been quick to respond when needed. When I see ad after ad showing up on my social feeds from competitors who compare themselves to Userway as an alternative, says to me Userway must be doing something right... they are the best and also the most affordable option around!
By Randy B.