Easy to install
Easy to install
By customer
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
546 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
UserWay is the World's Leading Automated Website Accessibility Solution for ADA & WCAG Compliance, providing:- The strongest legal mitigation for ADA accessibility & compliance- Requires only a single line of JavaScript- Trusted by over 700,000 websites- Relied on by 60 million users with disabilities
UserWay Inc. (userway.org) has 546 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
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Easy to install
By customer
Called to help a client of my business and the rep I dealt with was very helpful. He provided all the information I needed and offered to be available if more help was needed.
By Tim
Customer support was very helpful and quick to respond. Installation was simple.
By Kim S.
Excellent support and easy to link to my website! Would highly recommend.
By AJ
Great product going to look into upgrading to the full version
By Colin S.
Userway was very easy to install and worked with my website with no issues. Their support was fast and knowledgeable. I now feel confident that my website meets the ADA requirements. That is extra peace of mind
By Koki A.
Most of my patients are homebound and disabled, so I just added Userway's accessibility widget to my private practice website, thedocshere.com. I have yet to hear what patients think of the widget, but my practice staff are already very pleased with all that it has to offer. My website currently has the free version, which is very versatile - it not only includes many accessibility tools (e.g. contrast/color inversion, dyslexia-friendly fonts, font size increase, hyperlink highlight), but also, it allows for a lot of internal customization. I'm going to upgrade to the paid version anyway, so that the widget can also include a screen reader (some of my patients have impaired vision in particular) and generate usage reports. I highly, highly recommend Userway's accessibility widget for all medical practice websites, big and small. I've been practicing for over 30 years now, and I see that the field of medicine has a ways to go in making itself optimally accessible for disabled patients. In the internet age, I think that adding Userway's widget to our practice websites is one very crucial step in the right direction.
By Azra Hussaini, M.
Great Website Tool, A must Have!!
By The A.