Awesome plateform
The support team is real fast for assistance compared with to other « same » platforms. Big up for Userlytics ! - A Tester
By Nassim B.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
345 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Userlytics is a full featured state of the art user experience research platform with a global participant group of more than 2 million panelists. Since 2009, Userlytics has been helping enterprises and agencies improve the user and customer experience of their websites, apps and prototypes. With a scalable pricing model and a diverse worldwide panel, Userlytics allows brands to run both moderated and unmoderated usability studies with as many or as few participants as they choose. In addition to its testing services, Userlytics offers a variety of optional professional services including senior UX Consultants in both Europe (Madrid) and the U.S. (San Diego & Miami). The team can help clients achieve actionable UX insights, including through the use of our proprietary ULX Score, a benchmarking platform for measuring a 360º view of Appeal, Adequacy, Distinction, Usability, Trust, Performance, Affinity and Appearance.
Userlytics (userlytics.com) has 345 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 225 reviews with 5 stars · Clear filters
The support team is real fast for assistance compared with to other « same » platforms. Big up for Userlytics ! - A Tester
By Nassim B.
Maxence is absolutely amazing — incredibly efficient, quick, and hardworking. They consistently deliver high-quality results with great attention to detail and a positive attitude. It’s a real pleasure working with someone so dedicated and reliable. Highly recommend!
By Asim A.
Yeah i feel better with your help. I can even ask my doubts or ask help to solve my problems.
By Scooby B.
I was having some technical difficulties with one of my survey. Reported the incident, and a personnel, Luis was super efficient and prompt, guided us what needs to be done. Real happy with the outcome. Luis needs to be promoted!
By Afina M.
Excelente.
By Jose E.
muy entretenido y dinamico sus tets
By renzo P.
Fast respectful response
By Nader Nabil Y.
My experience is great because the AI solved your problems to the company
By Arup D.