Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
345 reviews
UserlyticsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Userlytics is a full featured state of the art user experience research platform with a global participant group of more than 2 million panelists. Since 2009, Userlytics has been helping enterprises and agencies improve the user and customer experience of their websites, apps and prototypes. With a scalable pricing model and a diverse worldwide panel, Userlytics allows brands to run both moderated and unmoderated usability studies with as many or as few participants as they choose. In addition to its testing services, Userlytics offers a variety of optional professional services including senior UX Consultants in both Europe (Madrid) and the U.S. (San Diego & Miami). The team can help clients achieve actionable UX insights, including through the use of our proprietary ULX Score, a benchmarking platform for measuring a 360º view of Appeal, Adequacy, Distinction, Usability, Trust, Performance, Affinity and Appearance.
Userlytics (userlytics.com) has 345 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 225 reviews with 5 stars · Clear filters
Great test platform. Everything works smoothly, easy to use and plenty of opportunities but you have to be quick. Assistance is helpful and understanding if you have any issues.
By Martha
Response from Userlytics· Mar 13, 2025
Thank you for your great feedback! We're glad to hear you're enjoying the platform and finding it easy to use. We appreciate your support and are always here to help!
Buenas noches,quiero dar mí agradecimiento a Userlytics y a el soporte técnico que responden en cuestión de minutos a las inquietudes de uno,eso es muy valorable,yo participe en una de sus encuestas grabadas de 60 min,y he recibido mí dinero en el día de ayer,4/10/2024,en mí cuenta de PayPal recibí mis $30 usd tal como me lo prometieron,feliz con Userlytics y recomendable para las personas que como yo les guste probar aplicaciones y ser remunerado de forma exitosa y responsable por Userlytics!!sin más palabras 5 estrellas!!!!saludos de Argentina
By XQBATB
Response from Userlytics· Mar 13, 2025
¡Muchísimas gracias por tus palabras tan amables! Nos alegra saber que tu experiencia con Userlytics ha sido tan positiva y que el soporte técnico te ha ayudado rápidamente. Es genial que hayas recibido tu pago según lo prometido. Agradecemos tu recomendación y nos alegra que nos valores con 5 estrellas. ¡Saludos desde Userlytics y esperamos seguir contando con tu participación!
Really great platform. I've been using it for around 3 months. Support is very quick and helpful, and the quality of studies for a tester are also interesting.
By Siyasanga M.
Response from Userlytics· Mar 13, 2025
Thank you for the positive feedback! We're so glad to hear that you're enjoying the platform and finding the support helpful. We appreciate your continued engagement!
They reply fast and attend to complaints.
By Bolanle G.
Response from Userlytics· Sep 24, 2024
Hi Bolanle, Thank you for your review! We really appreciate your positive feedback and look forward to your participation in future studies. Best, Userlytics team
Userlytics is a very good test platform. I get less tests than other platform but every time things work very well and I get paid on time. Michael (customer assistant) helped me solved a huge problem that was preventing me from uploading test from my smartphone and I am really grateful. Amazing!
By ELEONORA
Response from Userlytics· Sep 24, 2024
Hi Eleonora, Thank you for your review! We really appreciate your positive feedback and look forward to your participation in future studies. Best, Userlytics team
The agent was so polite and helpful! Andre is a great support member!
By Zakaria A.
Response from Userlytics· Sep 24, 2024
Hi Zakaria, Thank you for your review! We really appreciate your positive feedback and look forward to your participation in future studies. Best, Userlytics team
Jaime beaucoup cette expérience mais j'aimerais que userlytics m'envoie beaucoup d offres pour être satisfait car je n'ai pas pu réellement en exercer et soi disant ce sont des petit revenue sinon merci userlytics et continuer comme ca
By lol L.
Response from Userlytics· Sep 24, 2024
Hi, Thank you for your review! We really appreciate your positive feedback and look forward to your participation in future studies. Best, Userlytics team
Very responsive, immediate assistance.
By Scott G.
Response from Userlytics· Sep 24, 2024
Hi Scott, Thank you for your review! We really appreciate your positive feedback and look forward to your participation in future studies. Best, Userlytics team
