Soo responsible and fast reply to customers
Actually it was a nice platform for review if apps. My experience was it was very responsible and giving fast reply, i like the services
By Satya sri B.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
345 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Userlytics is a full featured state of the art user experience research platform with a global participant group of more than 2 million panelists. Since 2009, Userlytics has been helping enterprises and agencies improve the user and customer experience of their websites, apps and prototypes. With a scalable pricing model and a diverse worldwide panel, Userlytics allows brands to run both moderated and unmoderated usability studies with as many or as few participants as they choose. In addition to its testing services, Userlytics offers a variety of optional professional services including senior UX Consultants in both Europe (Madrid) and the U.S. (San Diego & Miami). The team can help clients achieve actionable UX insights, including through the use of our proprietary ULX Score, a benchmarking platform for measuring a 360º view of Appeal, Adequacy, Distinction, Usability, Trust, Performance, Affinity and Appearance.
Userlytics (userlytics.com) has 345 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 225 reviews with 5 stars · Clear filters
Actually it was a nice platform for review if apps. My experience was it was very responsible and giving fast reply, i like the services
By Satya sri B.
Mi experiencia comenzó como una necesidad pero User lytics la convirtió en una vivencia excepcional por lo rápido de sus respuestas, muy acertadas y puntuales. Esto refleja seriedad y compromiso. Éxitos
By Martha Luz G.
They responded quickly when I messaged and ask for help with synchronizing with the calendar. I have only been with Userlytics. I thought it would take to get some help,but the AI was very helpful and sent me the instructions on how to do this. Thank you for being so prompt.
By Stacey L.
I have verified my account on that platform there customer service are good. I am extremely interested to do my frist test.
By Sudha D.
Excellent platform to share views on prototypes for companies, had a technical error and staff were prompt in resolving the issues
By Imran P.
Userlytics is a fantastic research platform with very interesting usability interviews organised in a professional manner. I have been on the platform for around 5 years and have taken part in a number of different types of projects and I am happy to recommend this platform.
By LondonMum
Hi, I subscribed to many of this stuff, but userlytics Is the best for now. The job openings are not so many, but the surveys are really short and quite simple to carry out. The customer service Is helpful and really quick, responsive.
By Paris I.
Response from Userlytics· Mar 13, 2025
Thank you for your kind words! We're thrilled to hear that you’re enjoying Userlytics and appreciate our customer service. We’re always working to provide more opportunities, and we appreciate your support!
It's a great app
By Osborn R.
Response from Userlytics· Mar 13, 2025
Thank you! We're glad to hear you think it's a great app. We appreciate your support!