Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
507 reviews
Used Engines IncSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Used Engines Inc. is one of the largest enterprises, with unparalleled and unrivaled access to a massive inventory of engines and transmissions. Used Engines Inc. was founded with the goal of providing high-quality used engines and transmissions for all makes and models, including gasoline and diesel vehicles.We'll assist you in locating the most suitable engine and transmission at the most competitive price that is fully compatible and in tune with your vehicle. We are very serious about the quality of engines and transmissions that we supply to you; therefore, we thoroughly inspect and test each part before selling it. As a result, you can trust us to provide you with high-quality used engines and transmissions with optimum performance and productivity. So, if you're looking for a place to buy used engines and transmissions for your vehicle, look no further. We have the best A-grade used engines and transmissions available for you.
Used Engines Inc (usedengines.us) has 507 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 57 reviews with 1 star · Clear filters
As soon as I order the transmission, I was sent the wrong tracking number then once I received my Transmission it had a leak out of the flywheel then they sent me another one after fighting for a couple weeks and that one was bad as well . Now they are refusing to send me a refund. Terrible company don’t use.
By Luke W.
I was scammed and told I was receiving a motor that I didn’t end up receiving and without EGR that was specified to be there. I paid for a 6 month “return and replacement warranty” and couldn’t return the motor or get my money back after 35 days??? This company is a major scam. Elena Wilson is a scammer.
By Trevor
Response from Used Engines Inc· Jul 3, 2024
Thank you!
Has anyone used these folks? Are they a legit company?
By customer
Response from Used Engines Inc· May 31, 2024
Hi there, We are an authentic business. You can directly contact TrustPilot to know about our reputation. You can also check our Google reviews by typing our company name USED ENGINES INC at Houston, Texas. I would appreciate you rating us 1 star if we do not meet your expectations. Posting a 1 star review for a brand can take a toll on a company whose sole intention is to deliver excellent customer service. Please contact our Sale manager, Alan Gessler, at 346-547-5566 so we can help you resolve your query and request you to please shower some love on this review. Thank you.
I order an engine and they send it to the wrong address.
By customer
Beware!!! Do not do buissness with these people it is a scam. These people assured me this engine had 50k miles on it. I ran the carfax on the tag. It had 170k I delt with a woman named Sarah Williams who refused to connect me with supervisor took me months to get my money back. Only after I hired an attorney and till this day they are trying to charge my mechanic 1200 for their mistake
By Jess N Justin B.
We ordered an engine paid the funds signed a contract/warranty which indicated under 38,000 miles and tested promised this both in writting and verbal...shipping company contacted our machanic which we left on the file for shipping address and contact, machanic contacted us to let us know a shipping company contacted him which did not make sense bc we only ordered 1 day ago and was not due to be shipped for 3-5 days in turn we contacted shipping company only to find out that used engines was indeed purchasing our paid engine from them...and it actually had 124,000 km on it and it was not tested so basically the contract we signed and the specs promised was completely false and fraudulent. We did thank God recive our money back but unsure if it was because the transaction was still pending from my bank and not completed in the first place. So stay away if you want accurate miliage testing and full disclosure.
By Jessica
Response from Used Engines Inc· Apr 8, 2024
We are sorry to hear about your experience. Our shipping team called you to discuss your order but somehow ended up discussing details of the different order. We do business with our lovely customers in good faith and have returned the full money to you since you were not comfortable proceeding further. If you need any further help, please contact us, and we would be more than happy to help!
Called gave y’all vin number to car i have. Was told engine was 910 and that it would fit. Y’all took my money and tried sending me the wrong engine
By Matthew M.
The transmission arrived really dirty, was it to hard to cause a good impression?, it took 7 business days to arrive and not 5 like I was told. Am very disappointed.☹️
By Victor
