Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
47 reviews
UsbootSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
US Boot started as a dream when Joe was just 19 years old. With no shortcuts in mind, he set out to learn exactly what people expect from a great work boot, how it’s worn, how it performs, and what truly makes a boot last. Joe spent months talking with artisan bootmakers and shoe repair shops learning through trial and error, and refining every detail along the way.Today, US Boot works with multiple factories across the United States, focusing on craftsmanship, durability, and attention to detail. We know customers have many choices, and there are plenty of good boot brands out there. Our goal has never been to be the biggest or flashiest, only to make the best boot your money can buy. We take pride in what we do and are confident you’ll feel it every time you put a pair on. US Boot makes great boots for great customers.
Usboot (usboot.com) has 47 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 41 reviews with 5 stars · Clear filters
Great boot, we'll made. I will give it a work out and see how they last. I like what I see. Not crazy about the shipping, took way to long to get. Going to purchase a second pair, Glad to see a quality USA made boot at a great price, Thank You
By Richard P.
Ordered online and got boots fast. Suggested to order 1/2 size larger, which was a perfect fit for these 6" Fade Trailblazer Steel Toe workbooks. Just a hat I need for works item. Slip-on ease, solid construction, non-slip soles, US made and re-soleable so I know they will last years.
By ERIC J.
Easy order, affordable prices. Just received the boots yesterday, as scheduled. Look and feel good at try-on. First pair from US Boot, so time will tell...
By Customer
Top notch customer service! In a world where customer service can seem almost non existent these guys restore faith. I almost backed out when I realized I couldn’t actually call someone on the phone. Reluctantly I tried the email and the response was quick and informative. After answering a few questions I put my order in. I couldn’t get the order to accept my veteran discount code but I went forward anyways. I mentioned the discount issue to them not expecting much to happen. To my surprise they were on it and made sure the discount was applied. Thank you very much Joe and team you all made the process easy. I got my boots today and I absolutely love them. As soon as you pick them up you see and feel the quality and craftsmanship that was put into making them. I was worried they may not be wide enough but they fit perfectly and are very comfortable.
By Jeff
Response from Usboot· Jul 23, 2026
Thank you so much for your thoughtful review! We truly appreciate you taking the time to share your experience. We're delighted to hear that Joe and our team were able to make the ordering process smooth and ensure your veteran discount was applied. Providing responsive, helpful customer service is something we take great pride in, so your feedback means a great deal to us. It's even better to hear that your boots arrived, fit perfectly, and exceeded your expectations in both comfort and craftsmanship. We put a lot of care into every pair we make, and knowing you're happy with your purchase is the best reward. Thank you for your support, and we hope you enjoy your new boots for many years to come! – Team US Boot
Well I have to say that I really didn’t think I’d be swayed away from my Carolina boots that I’ve been wearing for 20+ years but I have to say these boots are top notch. Extremely comfortable and lightweight. The boot itself is well made and I have now become a lifelong customer of US Boots. I had the privilege to meet the young man who started this company. We happened to be working on a property doing work on the lawn sprinklers and I met his dad and we had a great conversation and he introduced me to his son. He is a fine young man and this company he started is a testament of his hard work and dedication to the workers of this great country. Bravo young man and continued success. Thank you very much. Sincerely , John Stowman
By John S.
Response from Usboot· Jul 23, 2026
Hi John, Thank you so much for taking the time to share your experience and for your incredibly kind words. It truly means a lot to our entire team. Hearing that someone who trusted Carolina Boots for more than 20 years has chosen US Boot is one of the greatest compliments we could receive. We're thrilled to know you're enjoying the comfort, lightweight feel, and craftsmanship of your new boots. It was also a pleasure meeting you and having the opportunity to chat. Your support and encouragement mean a great deal to us. At US Boot, we're committed to building quality footwear for the hardworking men and women who keep America moving, and reviews like yours inspire us to continue improving every day. Thank you for becoming part of the US Boot family. We truly appreciate your trust and look forward to serving you for many years to come. Thank you for sharing your honest feedback. We’re glad to hear the quality of the boots made a good first impression, but we’re sorry the sizing was larger than expected. Fit can sometimes vary depending on the style, and we understand how frustrating that can be when you normally wear the same size consistently. Please reach out to our customer service team so we can help you find the right size and make the exchange process as smooth as possible. We’d love the opportunity to get you into a pair that fits comfortably. Team US Boot
Extremely comfortable boots & incredible customer service. Thank you Joe and Rick for taking care of me and my concern so quickly. These boots are extremely comfortable and I will be recommending UsBoot to my family and friends. Happy to support quality products made in the USA!!!
By William P.
Response from Usboot· Jul 23, 2026
Thank you so much for your wonderful review! We're thrilled to hear you're enjoying the comfort of your new boots and that our customer service met your expectations. Joe and Rick will be especially grateful to know their efforts made a positive difference. Providing quality, American-made footwear backed by exceptional customer support is what we strive for every day. Your recommendation to your family and friends is one of the greatest compliments we could receive. Thank you for choosing US Boot and for supporting American manufacturing. We truly appreciate your trust and welcome you to the US Boot family! Thank you for sharing your honest feedback. We’re glad to hear the quality of the boots made a good first impression, but we’re sorry the sizing was larger than expected. Fit can sometimes vary depending on the style, and we understand how frustrating that can be when you normally wear the same size consistently. Please reach out to our customer service team so we can help you find the right size and make the exchange process as smooth as possible. We’d love the opportunity to get you into a pair that fits comfortably. Team US Boot
Fast shipping, perfect fit. Ill never buy another brand again.
By Jay K.
Response from Usboot· Jul 23, 2026
Thank you so much for the amazing feedback! We’re thrilled your boots arrived quickly and delivered the perfect fit. Hearing that US Boot has earned your loyalty means a great deal to our entire team. We look forward to keeping you comfortable and supported for many years to come. Team US Boot
The boots are great, and the customer service is great! I'm a new long-time customer!
By Rob
Response from Usboot· Jul 23, 2026
Thank you so much for the wonderful review! We’re thrilled to hear that you’re enjoying your boots and that our customer service team provided a great experience. We especially love hearing that you’re a “new long-time customer”—that truly means a lot to us! We look forward to serving you for many years to come. Team US Boot
