I could not pick up my record
I could not pick up my record, in person, at Maryland Vital Records Office, 14735 Main Street, Upper Marlboro, MD 20772-3050. Everyone in and around that location kept sending me to different rooms and buildings. The office was never found! I needed the record to complete the name error on my Social Security account and card. This was a total waste of my time and money. I could have completed the correction the same day at the Social Security Administration if I had an updates Birth Certificate that included a file number in the upper right corner. I ended up having to order the updated birth certificate online. I do not know when it will arrive and how long it will take to make another appointment to make the correction on my card.
By Moses C.
Response from US Birth Certificates & Vital Records· Sep 21, 2026
Hello, We sincerely appreciate you taking the time to share your experience with us at US Birth Certificates & Vital Records .com. We regret that your experience was unsatisfactory and apologize for any inconvenience this has caused. At US Birth Certificates & Vital Records .com we are dedicated to providing quality service and meeting the expectations of our customers. We would like to investigate your case further and find a suitable solution.To contact our customer service team, please use the following link: https://www.US Birth Certificates & Vital Records .com/contact-us. We appreciate your feedback and value the opportunity to improve our services. We look forward to the opportunity to regain your trust in the future. Yours sincerely, US Birth Certificates & Vital Records Team