Attentive customer service and constant…
Attentive customer service and constant communication about my order
By Elizabeth G.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
356 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
USA Medical is your lab-certified partner for organic supplements.At USA Medical, we expertly combine the power of science & nature in our organic CBD Oil and CBG Oil products.Experience deeper sleep, more energy, and total relief from the best that nature offers you at USA Medical!
USA Medical (usamedical.com) has 356 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 295 reviews with 5 stars · Clear filters
Attentive customer service and constant communication about my order
By Elizabeth G.
I ordered the CBG/CBD broad spectrum oil for my Mother. (PAIN) I can't get her interested in it at this time, so I tried it for my pain/ illness problems. The first time I used only four drops hoping that might help. It didn't. The second time eight drops under the tongue and I held it for 7 minutes. I felt nothing. The third time I put eight drops under my tongue and held it for 5 minutes that didn't help me at all either. Jake has been providing excellent customer service, and we are trying other options. It might be that my body simply isn't able to absorb CBD/CBG.
By Geoffrey S.
Response from USA Medical· Sep 10, 2022
Hi Geoffrey - we're you able to review the dosage guide that was sent with your oil? Eight drops is far under the the lowest recommended dose, which is 1mL (1 full dropper) of the 500mg CBG+CBD Oil, and that can be increased based on individual needs. I'm sorry you've had such a bad experience that you felt the need to leave the 1-star review - I'd like to do whatever I can to improve your experience with us. Are you also aware of our 100% Satisfaction Guarantee? If you were to email us ([email protected]) we can easily help you with dosage / finding the right product for you / or simply offering you a refund. Everyone that uses CBG+CBD Oil (properly) is extremely happy with their purchase, so I'd really like to have a conversation with you and help to get you feeling pain-free! Looking forward to hearing from you. - Jake
They have the best customer service out there! Always great discounts! Products seem amazing and to work.
By mike K.
Response from USA Medical· Sep 10, 2022
This is a very kind review, thank you Mike! - Jake
Fast and Courteous Service! Highly recommend this company.
By Karen C.
Response from USA Medical· Sep 10, 2022
Thank you so much for this review, Karen!! Much appreciated - Jake
I've been using it for less than a week and can feel a difference. I have used other cbd oils and it doesn't compare. Great products
By Christina
Response from USA Medical· Sep 5, 2022
That is wonderful to hear Christina :)
Have used almost all of their supplements and am finding great benefits! Have also bought for Mom and neighbor and we have felt relief from pain and inflammation with the CBG oil especially. Love this stuff!
By A S.
Response from USA Medical· Sep 1, 2022
CBG is incredible isn't it!
This is my 2nd time purchasing CBD. I have never slept so good and free of mind racing thoughts in my life. As a child of traumatic events I have always had trouble sleeping. Specifically staying asleep and not waking up and stuck not being able to go back to sleep. I tried CBD for the first time and it has been the best experience. I stay asleep and I wake up feeling refreshed. Before I would take sleeping pills and wake up feeling groggy or not energized and would want to go back to sleep. This doesn’t happen with this CBD. The only thing I still have trouble with is getting to sleep, some days CBD works but other times no. However, once I’m asleep I’m asleep. I can’t thank this company enough!!
By Gen
Response from USA Medical· Sep 1, 2022
We love hearing stories like this! Thanks for sharing
Great service, had a question about my placed order and was contacted immediately, great interaction. Thanks Jake, it was a pleasure!
By Heidy O.
Response from USA Medical· Sep 1, 2022
Thank you Heidy!