Product is great
Product is great, shipping not so much. All the corners on the shelving were bent. Better packing and or carrier!
By jlarson
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
168 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to USA Equipment DirectWe sell commercial restaurant equipment for less. Our quality and customer service speaks for itself. If you are looking for commercial kitchen sinks, faucets, tables, chairs, work tables or replacement parts for your favorite Hobart equipment, we would be happy to serve you. We are located in Atlanta GA, but we can ship your product anywhere in the continental United States and Canada. Please contact us for rates to Canada or outside the Continental USA. Please have a look around. If there are any questions or concerns, please contact us.
USA Equipment Direct (usaequipmentdirect.com) has 168 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 17 reviews with 4 stars · Clear filters
Product is great, shipping not so much. All the corners on the shelving were bent. Better packing and or carrier!
By jlarson
I had pick your Co. Because of the item i wanted to try,i couldn't fine elsewhere. Then was told not in stock. I said fine just return my money and i will (go back to the drawing board). Was called back by a supervisor. Told me he would be able to supply me with a modle ( that i did not want) but it was larger. Well this is actually a case that size does matter. But was able to get the (better again to him) he was able to ship it in time and early. Great. However the weight was more and have to have a lift on it .long story short i had to pay for the up grade and was 3 days late. So that is my review and the reason i wont put your company at the top of my list. But Thank You for the help that was giiven.
By jimandemscoffee
The chairs are great. Would have been nice to get the hardware to put them together. Had to call after delivery.
By ocean
Fast shipping but need to contact them and can not track the shipment.
By Kennyfoo
it would be nice if you would sent email went it was ship and arrive time
By geraldanger
Great quality, good service, delivery fast and on time.
By Nick , N.
Very prompt, very fast, very satisfied. My only complaint is I wish the sink was a little higher, but I am pretty tall, and it is as advertised.
By Dougd
My manager found what he needed and I ordered it. Got it fairly quickly.
By Pizzabear