USA Clean Energy Association & Revolution SolarReviews of usacea.org

It seems I am fortunate to have a functioning system, but we have struggled to get there. We had our panels installed in December, we're told we would be given a new thermostat and bulbs to improve efficiency which was never mentioned again after the high pressure sales call. Now I have a couple panels that are have never worked and have tried reaching out to several places by email and phone with no response. We ended up having to turn out own system on after some time working with our power company. I feel like I spent way too much on this system that was supposed to have a 30 year guarantee, and it doesn't seem to have any guarantee at all.

If I could give zero stars I would. It went from high pressure sales call, and a need to sign the paperwork THAT DAY!! To tremendous pressure to move ahead as fast as possible, to no contact at all, within 30 days. I have heard nothing in three months, and all emails are either being bounced back or dead ends. All phone numbers are disconnected. I've reached out to some local people who did the inspection of my roof to check to see if I needed a new one, and they told me that the company shut down here in Washington. I have heard nothing from them about that. I have signed loan documents, but no panels, and very little information on the loan itself to be able to close it out. Company is also doing business under USA Clean Energy Association.

Company appears to have folded without giving any notice to customer or an idea of what to do next.

What a nightmare. We signed up in September 2023. Panels were installed middle of November. They were supposed to come back to finish the hook up to the house but we’re still waiting. After repeatedly asking when it would be finished they stopped answering my calls and text messages. It is mid April 2024 now and we still haven’t heard anything about finishing our project. But get this….TWICE now they’ve tried to get us to sign off on the loan even though they haven’t finished!!! First by phone and second by email asking us to sign off. I’d take the panels off my roof and be done with this mess if I thought it wouldn’t damage my roof. Now I’m stuck with them.

Where is Revolution Solar? Are they bankrupt? Thanks to a very helpful Solar company from Michigan, I have been able to start producing PV power, but the battery has not yet been connected, due to a lack of configuration by Revolution. Will I ever hear from them again? The mystery continues.

Everything went relatively well (with some bumps in the road where the roofing was concerned) and excellent customer service and communication, until Revolution Solar and/or USA Clean Energy Solutions went out of busines. They left me with a fully functional solar system that’s not yet been turned on. I’m left in the blank not knowing who to turn to: who is going to provide service and maintenance for the next 25 years I signed up for? how do I file for all the tax credits and rebates that I’m due? is my roof insured for the next 30 years or not? … I’m pretty sure I could get a city inspector to come out, finally turn the system on and get connected to the ComEd grid, but having zero insurance on a home improvement you took a several $10,000 loan on is terrifying. Oh and of course I’m left with paying both bills now: the loan I took to finance the project and my regular electric bill. It’s a nightmare, as I’m not a wealthy household and can’t afford an attorney… To have your solar company go belly up is not sth I wish on anybody!

I their anyone willing to go in on a lawsuit against the Revolution Solar. How many descruntal customers are out there. I blame the government as well. They sent out letters stating this company was not authorized to offer government grants but have done nothing to assist those that were taking advantage of. I think stricter guidelines/regulations should be in place by the government on companies who provide this type of service to consumers. I wish i could rate zero stars. This company should have their business license revoke and be fine by the government and have to pay restitution to all customers they have LIED to. I have all emails and recorded conversations between company representatives.

Come fix my leaking roof. I love how you went out of business this January in Washington State, the same month you installed my panels. Thanks for the leaking roof, but no help, no warning, no returned phone calls, and a $75,000 debt.