Good Product
I’ve bought the product on three different occasions. I have been very satisfied with the quality of the custom insoles. I am certain that Iwill be ordering more in the future.
By Marc P.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
532 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Here are Bilt Labs ( Formerly URthotics.com) we provide premium custom orthotic insoles for individuals, doctors, chiropractors and other specialist nationwide. As a small business located here in the US with over 25 years of custom orthotic experience, we understand the importance of excellent customer service and quality orthotics. Whether you have Plantar Fasciitis, Flat Feet, High Arches or other foot pain, our team is well versed in creating insoles to help improve your foot health. Our orthotics are all medical grade and each pair is overseen by our double board certified Podiatrist and made from the molds of your feet for your specific needs.For any questions feel free to visit:www.biltlabs.com or @ 888-506-7846
Bilt Labs | Custom Orthotic Insoles (urthotics.com) has 532 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 497 reviews with 5 stars · Clear filters
I’ve bought the product on three different occasions. I have been very satisfied with the quality of the custom insoles. I am certain that Iwill be ordering more in the future.
By Marc P.
The business is great on communication . Takes the stress out of ordering
By Gary W.
Good customer service, fast shipping, good product
By charles J.
Bilt labs keeps record of your foot shape so you can easily reorder. I use my orthotics for long distance running and go through a pair a year, so this is a helpful feature. They are supportive in Hokas and don't take up too much space.
By Kelly
Ive had my urthotics for 22 months now, and Im still delighted. I even got a pair for mY pickle ball sneakers. I got them for my knee pain but notice less tension in my lower back.
By Tom D.
Great product that arrived quickly
By John M.
Great purchase. I previously bought orthotics locally but they were $399/pair. I wanted more but could not afford it. Bilt Labs allows me to get several orthotics for a much better price and taking the impressions is easy.
By Anne
Butlabs uses the same procedures as your podiatrist, plus keep a 3D imprint of your feet. Will order again from Bilt Labs.
By Jim S.