Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
532 reviews
Bilt Labs | Custom Orthotic InsolesSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Here are Bilt Labs ( Formerly URthotics.com) we provide premium custom orthotic insoles for individuals, doctors, chiropractors and other specialist nationwide. As a small business located here in the US with over 25 years of custom orthotic experience, we understand the importance of excellent customer service and quality orthotics. Whether you have Plantar Fasciitis, Flat Feet, High Arches or other foot pain, our team is well versed in creating insoles to help improve your foot health. Our orthotics are all medical grade and each pair is overseen by our double board certified Podiatrist and made from the molds of your feet for your specific needs.For any questions feel free to visit:www.biltlabs.com or @ 888-506-7846
Bilt Labs | Custom Orthotic Insoles (urthotics.com) has 532 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 497 reviews with 5 stars · Clear filters
First- the product is great! Second the staff/support is awesome- you call them- they answer, reply and resolve any issues. Finally the pricing is so much better than elsewhere. You can pay 5 to 10x more for the same product elsewhere.....
By bob H.
I had custom orthotics made by a doctors office that cost around $575. When I wanted to get more, they said I need a "visit" ($750) and then order another pair ($575). That was when I went looking for alternatives. I found Bilt Labs and have been incredibly impressed with the results. They use the exact same impression box the doctors office used, but offer three different versions (comfy, everyday, sport) orthotics. AND - reordering is super easy. Best part - price ends up being less than 1/4 what I would have paid for a single pair each time.
By Alexander K.
Great customer service, great product.
By toadwarrior
A well built orthotic, at a good price. Customer service very good.
By Rick R.
These folks are the real deal. After several weeks it became apparent that I need a little extra support from my insoles and they made the change without issue. Customer service and support is 110% which is hard to find these days! I’ve ordered more since then!
By joe N.
I've worn custom orthotics for many years, and I can't say enough about the quality of products from Bilt Labs. I love the custom orthotics they made for me. I would like to mention Justin and Laura from the team that helped me. They answered my questions and asked great questions on how my orthotics fit. From that, they made some tweaks and sent me a final product I am so happy with.
By Eric H.
Easy ordering and reordering. Honest, quick and an all around great experience!
By Greg P.
Greatest insole and very very happy and buy again for sure
By matthew G.
