UrbanandhawkReviews of urbanandhawk.com

I ordered 2 Comfy Hangers from Urban and Hawk in early January and thought I would see them within 2 weeks. I shortly received an email stating this product was out of stock but was given a date when they would have more and I would then receive my order. Since then despite two emails from me to their customer service people none has been received. Their customer service people must give everyone the same story that the product is in transit and would shortly arrive but this never happens. I would never order from that company again and I urge others to do the same.

In December (11th) I ordered a horn for my bicycle. I have continuously received emails saying it’s coming up to the end of January 2020, no information in February anymore.

Ordered an item, received an order confirmation and then that the item was sent with an order tracking number. One week later I recieved an email that the item was not in stock and would be sent in 3 weeks, 4 weeks later no item or information. Of to paypal resolve...

Early December my husband ordered a horn for his bicycle. We have continuously received emails saying it’s coming. This company is the most deceitful online shopping we have ever experienced. Do not appreciate their business tactics.

i ordered my items six weeks before i plan to travel. I got told I would definitely receive it beforehand. Then received an email the items were sent two weeks later. Now get an email the items are not available and won’t receive them for another 3 Weeks. Too late Urban and Hawk. I will be overseas. I wouldn’t trust them. I will update you all if I don’t receive a refund. Nicole Australia

I ordered the MaximalX bell. Delivery took a long time. The bell itself was a cheap looking product. The silicon ring and the silicon insert inside is of an abominable quality. After mounting the bell on my bike, the screw appeared to be too long and damaged my bar. I tried to contact Urban &Hawk for at least 4 times, but they completely ignore my emails. I found the same bell on Chinese websites. I wonder if Urban &Hawk really is a US company. I really don't trust them anymore. They are just after your money for cheap and bad products.

Their bike horn 4.0 is a 'rebranded' Chinese T-002 120DB rechargeable Cybling Bicycle Electric Horn, which they sell at a very high premium. Just search for it on eBay and you'll find a way cheaper product that is exactly the same.. I can not speak to the quality of the product because I haven't bought it, but they say they have developed this themselves, this at least is a lie and therefore they aren't thrustworty. Company also does not indicate where they are from anywhere on their website. They show a US telephone number that is probably just a redirect..

Although I bought a cycle bell from Urban and Hawk and was delighted with the product I resented the impression that I was dealing with a US company. They are obviously based in KL, Malaysia but hide behind western web sites and marketing methods. They have a travel document wallet for sale at the moment for €17 but it is available from AliExpress for less than 1€ !!!! Even the photography is the same, and is almost certainly sourced from the same company.