Daisy was very helpful and…
Daisy was very helpful and professional. She answered all the questions I had
By wootsy 1.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
3,671 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
#1 rated custom orthotics in the US. Upstep specializes in the design and manufacture of custom foot orthotics and foot care solutions.We provide the best custom orthotics available and do so at the most affordable price, in the fastest time, with excellent customer support.Our in-house professional Podiatrist designs each custom orthotic.Our Guarantee:If you’re not in love with your custom orthotics within 180 days, we’ll refund your order - no questions asked!
Upstep Custom Orthotics (upstep.com) has 3,671 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
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Daisy was very helpful and professional. She answered all the questions I had
By wootsy 1.
Daisy was very helpful and answered all my questions very quickly some other chats on other websites take forever to respond i like how quick yours is
By Gerald S.
there was an actual person that was able to help me and answer all my questions from beginning to end
By Brandon
Kasie provided excellent service. Everything was done quickly. Just they way customers like it.
By Roy E.
Ryan provided fast and excellent help tailored to my specific question.
By Levi D.
I was able to chat with an actual human. Mary offered to get an answer from her design team and assured me she would honor a sale price. Great chat experience!
By Brian
I received helpful information with a friendly vibe from Mary when I used the chat.
By Eric
Ryan was very helpful. I was having issues with my insoles and he handled the issues immediately
By Simon S.