Kasie was very helpful
Kasie was very helpful
By David G.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
3,671 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
#1 rated custom orthotics in the US. Upstep specializes in the design and manufacture of custom foot orthotics and foot care solutions.We provide the best custom orthotics available and do so at the most affordable price, in the fastest time, with excellent customer support.Our in-house professional Podiatrist designs each custom orthotic.Our Guarantee:If you’re not in love with your custom orthotics within 180 days, we’ll refund your order - no questions asked!
Upstep Custom Orthotics (upstep.com) has 3,671 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 2,768 reviews with 5 stars · Clear filters
Kasie was very helpful
By David G.
Daisy was awesome!
By Zach G.
Kasie made my experience great. She helped me select exactly what I needed, and I felt like I got everything I wanted. She's a great addition to your company.
By JAMES F D.
Got what I was looking for
By Damion S.
Daisy was great help. She was friendly and helpful. Superstar help and service.
By Marlene M.
Great service from Ryan
By Chris H.
I had lots of question re use of gift card and how it works given I am not a runner and this is a gift is for a runner. The rep gave me great info and helped me feel secure about what I’m getting.
By ML
Upstep customer service listened to my issue and will resolve with re-making the orthotics as my doctor indicated they were too narrow due to my neuroma's.
By Xenia B.