Upstep Custom OrthoticsReviews of upstep.com

Lika was pleasant and able to answer my questions. I love the product and the customer service.

They don't ship to where I live (Canada) so a little disappointed, but Lika was very helpful and answered all my questions as best as they could. Can't say anything about the product, but I'm sure they're helpful!

Lika answered quickly and was able to fix correcting my size within minutes!

I talked to an actual person who was very knowledgeable about the products and was able to answer questions with clarity!

I had questions and chatted to Ryan, he was kind and answered my questions promptly.

Ryan was friendly & conversational (but not verbose), and answered both my questions thoroughly and efficiently!

Customer service was terrific. The first pair of inserts were not quite right. I contacted Upstep and they responded the next day asking for more information about my feet. They made new inserts that are perfect!

Ryan was so helpful when we received only one of our impression kits and had the other one sent right away. Then, during our chat, one of my children poked her finger into the impression kit! To top it all off, I dropped my phone on the other side of the kit while taking a photo of the fingerprint! Some days are like that! But Ryan was professional and helped us solve all of thes problems. He's great!