Upstep Custom OrthoticsReviews of upstep.com

Response from Upstep Custom Orthotics· Jul 1, 2025

We are always happy to help, thank you for your review!

Response from Upstep Custom Orthotics· Jul 1, 2025

That's wonderful to hear! We're so glad you were able to take advantage of the sale and that Mary in customer service could help you get the best discount as a returning customer. We're thrilled she provided such fast, clear, and helpful advice!

Response from Upstep Custom Orthotics· Jul 1, 2025

That's wonderful to hear! We're so glad you had an excellent experience.

Response from Upstep Custom Orthotics· Jul 1, 2025

That's wonderful to hear! We're so glad Kasie was great and able to help you find your package and provide the tracking.

Response from Upstep Custom Orthotics· Jul 1, 2025

That's wonderful to hear! We're so glad you're happy with how well-made your order is and that Kasie provided such helpful support.

Response from Upstep Custom Orthotics· Jul 1, 2025

That's wonderful to hear, Juarez! We're so glad you had such a convenient experience, getting your insoles without leaving home. It's fantastic that they fit "like a glove" and are providing your feet with relief. We're also thrilled that Mary was so helpful with your shipping and email change!

Response from Upstep Custom Orthotics· Jul 1, 2025

That's fantastic to hear! We're so glad Kasie was great—fast, friendly, and efficient.

Response from Upstep Custom Orthotics· Mar 17, 2026

Thank you so much for your kind words! We're thrilled to hear that Mary provided you with great customer service. We truly appreciate your feedback and are always here if you need anything else!