Quick Response, Friendly
Quick Response
By Sam A.
Response from Upstep Custom Orthotics· May 4, 2023
This is fantastic! Thank you!
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
3,671 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
#1 rated custom orthotics in the US. Upstep specializes in the design and manufacture of custom foot orthotics and foot care solutions.We provide the best custom orthotics available and do so at the most affordable price, in the fastest time, with excellent customer support.Our in-house professional Podiatrist designs each custom orthotic.Our Guarantee:If you’re not in love with your custom orthotics within 180 days, we’ll refund your order - no questions asked!
Upstep Custom Orthotics (upstep.com) has 3,671 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 2,768 reviews with 5 stars · Clear filters
Quick Response
By Sam A.
Response from Upstep Custom Orthotics· May 4, 2023
This is fantastic! Thank you!
KASIE was quick to offer help and even provided an additional discount for my purchase.
By Lance
Response from Upstep Custom Orthotics· May 4, 2023
Kasie thanks you for the 5 stars!!
Kasie was amazing in assisting me with my order..
By customer
Response from Upstep Custom Orthotics· May 4, 2023
Amazing! We love that word around here!
She answered the question quickly and clearly
By Graham M.
Response from Upstep Custom Orthotics· May 4, 2023
Thank you for sharing your thoughts and the 5 stars!
My customer service representative was very quick to respond with the exact information and assistance I asked for! I highly recommend these orthotics and the customer service is top notch!!
By Kyle J.
Response from Upstep Custom Orthotics· May 4, 2023
Thank you so much for taking the time to share your thoughts! We love reading such wonderful reviews!
KASIE was fantatic!! Super helpful with all questions!
By Jared
Response from Upstep Custom Orthotics· May 4, 2023
Thank you! So are you! Thank you for the 5 stars!
Quick and Easy!
By ALBERT B.
Response from Upstep Custom Orthotics· May 4, 2023
Seamless! We do our best to make your experience at Upstep eactly that!
Kasie was great in helping me.
By Oneness
Response from Upstep Custom Orthotics· May 4, 2023
Thank you!!!