MARY is great
MARY is great, very helpful
By Li W.
Response from Upstep Custom Orthotics· Jul 7, 2023
Thank you!!
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
3,671 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
#1 rated custom orthotics in the US. Upstep specializes in the design and manufacture of custom foot orthotics and foot care solutions.We provide the best custom orthotics available and do so at the most affordable price, in the fastest time, with excellent customer support.Our in-house professional Podiatrist designs each custom orthotic.Our Guarantee:If you’re not in love with your custom orthotics within 180 days, we’ll refund your order - no questions asked!
Upstep Custom Orthotics (upstep.com) has 3,671 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 2,768 reviews with 5 stars · Clear filters
MARY is great, very helpful
By Li W.
Response from Upstep Custom Orthotics· Jul 7, 2023
Thank you!!
Samantha Burks Was really helpful
By Yu Jin L.
Response from Upstep Custom Orthotics· Jul 7, 2023
Thank you! Thank you!
good job.! :D
By clifton
Response from Upstep Custom Orthotics· Jul 7, 2023
Thank you!!
Mary was very helpful - I got my questions answered and she helped with placing an order
By Chris P.
Response from Upstep Custom Orthotics· Jul 7, 2023
Thank you for taking the time to share!
Samantha was very helpful
By Christopher H.
Response from Upstep Custom Orthotics· Jul 7, 2023
Thank you! We are happy to help!!
Kristen responded right away and was diligent in to looking I to my order. She was very helpful. Thank you
By Butch J.
Response from Upstep Custom Orthotics· Jul 7, 2023
Thank you!! We believe customer service is where it all begins! Only helpful people here with us!
Answered my question very fast and accurate.
By Spiros A.
Response from Upstep Custom Orthotics· Jul 7, 2023
That is fantastic!!
Kasie was immediately helpful and knowledgeable, as well as so kind!
By MV
Response from Upstep Custom Orthotics· Jul 5, 2023
Thank you for your kind words! It is appreciated!