Help w/ HSA
They helped me use up the balance of my HSA.
By AF
Response from Upstep Custom Orthotics· Dec 26, 2023
Thank you for choosing Upstep!
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
3,671 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
#1 rated custom orthotics in the US. Upstep specializes in the design and manufacture of custom foot orthotics and foot care solutions.We provide the best custom orthotics available and do so at the most affordable price, in the fastest time, with excellent customer support.Our in-house professional Podiatrist designs each custom orthotic.Our Guarantee:If you’re not in love with your custom orthotics within 180 days, we’ll refund your order - no questions asked!
Upstep Custom Orthotics (upstep.com) has 3,671 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 2,768 reviews with 5 stars · Clear filters
They helped me use up the balance of my HSA.
By AF
Response from Upstep Custom Orthotics· Dec 26, 2023
Thank you for choosing Upstep!
great service thanks Mary
By Alisha C.
Response from Upstep Custom Orthotics· Dec 26, 2023
You are very welcome!
EXCELLENT SUPPORT STAFF! USER FRIENDLY WEBSITE!!
By AC
Response from Upstep Custom Orthotics· Dec 26, 2023
Thank you so much!!
Mary was very helpful with deciding what the best orthotic option was best for me based on my activity type. Made the buying process a lot simpler considering there are quite a few buying options to choose from.
By Jason P.
Response from Upstep Custom Orthotics· Dec 26, 2023
Thank you for sharing your positive experience with Mary! We're delighted to hear that she was very helpful in guiding you to choose the best orthotic option based on your activity type. It's our goal to make the buying process simpler, and we're glad Mary could assist you in navigating through the various options available.
Mary was very helpful in guiding me to the right pair of orthotics. Also, guided me on claiming FSA benefits for this purchase, something that I would have otherwise overlooked.
By Ganesh P.
Response from Upstep Custom Orthotics· Dec 26, 2023
Thank you for sharing your positive experience with Mary! We're delighted to hear that she was very helpful in guiding you to the right pair of orthotics. It's our goal to provide personalized assistance to ensure you find the perfect fit.
Mary chatted with me & made everything very easy
By Tina O.
Response from Upstep Custom Orthotics· Dec 26, 2023
Thank you for sharing!
KASIE was great... very helpful as I consider a reorder
By John C.
Response from Upstep Custom Orthotics· Dec 26, 2023
Thank you!
Samantha was very easy to work with and helped take care of my request in a timely manner. She made things very easy on me which is appreciated.
By Nancy
Response from Upstep Custom Orthotics· Dec 26, 2023
Thank you for sharing your positive experience with Samantha! We're delighted to hear that she was very easy to work with and took care of your request in a timely manner. Making things easy for our customers is always a top priority, and we're glad Samantha could provide the assistance you needed.