Kasie is so patient
Kasie is so patient, walked me through all my questions. Give her a raise!
By Heather W.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
3,671 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
#1 rated custom orthotics in the US. Upstep specializes in the design and manufacture of custom foot orthotics and foot care solutions.We provide the best custom orthotics available and do so at the most affordable price, in the fastest time, with excellent customer support.Our in-house professional Podiatrist designs each custom orthotic.Our Guarantee:If you’re not in love with your custom orthotics within 180 days, we’ll refund your order - no questions asked!
Upstep Custom Orthotics (upstep.com) has 3,671 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 2,768 reviews with 5 stars · Clear filters
Kasie is so patient, walked me through all my questions. Give her a raise!
By Heather W.
Mary was very nice, fast, and efficient in helping solve my insole issue. Hopefully the next pair I will have better success with as we solve my foot pain.
By Andrew L.
Very helpful
By Mike
Online ordering experience was easy and thorough. I look forward to experiencing the product.
By customer
Mary was very helpful and professional
By David H.
Kirsten was super helpful They answered my questions and got me the information I needed.
By Brandy O.
Kirsten was helpful and resolved my questions quickly.
By Marshall R.
It was fast and easy to get my question answered!
By Emily K.