I was able to reset my license code…
I was able to reset my license code within a few minutes by the chat option. This was on a purchase made in 2018. Great customer service, and a great product.
By Robert H.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
748 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Powerful, straightforward recovery for deleted or missing files. Restores documents, photos, videos, and more from hard drives, SSDs, USB drives, and memory cards.
EaseUS (update.easeus.com) has 748 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 698 reviews with 5 stars · Clear filters
I was able to reset my license code within a few minutes by the chat option. This was on a purchase made in 2018. Great customer service, and a great product.
By Robert H.
Fast service, responsive customer service
By Marc
Very quick help with reactivating a product. Everything is done in five minutes max. That's what I call customer-oriented thinking and working.
By Funk A.
Very nice support
By Transportes C.
Got my activation key started my recovery, spoke to customer support to sort out my subscription for future use and they were so quick and easy to work with. Thanks
By Garry J.
Purchased through the App Store to recover some lost files, bit of a faff at first but once I googled how to use it got it going and recovered all my lost files- I did how ever Contact directly for help took two minutes and worked perfectly! Thanks so much
By Mrs K S.
the support agent was very nice and he managed to help me real quick, i made a mistake and he helped me thank you very much
By Guissella T.
actually listened to the issue, understood the issue, and help me resolve it quickly and the first time
By Jeremy