Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
28 reviews
Phone CompanySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are cloud-based business phone system built for small and medium-sized businesses. We provide a complete solution that includes voice calling, shared SMS inboxes, voicemail, call routing, scheduling, invoicing, and payment tracking—all in one easy-to-use platform.Our system helps teams streamline communication and manage day-to-day operations efficiently from anywhere. We’re focused on simplicity, reliability, and responsive support to help businesses stay connected and productive.
Phone Company (upcentral.io) has 28 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 21 reviews with 5 stars · Clear filters
EXCELLENT I opted to using UpCentral because I was starting a new business and I was blown away by the features and amenities offered. I was able to get a toll free number, given the option to text, amazing AI functions and overall great uses. I have recommended to others who loved he service and 3 have already joined
By EH
Amazing support from UpCentral to port our existing phone number. Completed in a few days only.
By customer
Response from Phone Company· May 1, 2024
Thank you so much for your kind words and excellent review! We're thrilled to hear that your phone number porting went smoothly and quickly. At UpCentral, we're always here to ensure your experience is seamless. Thanks for choosing us!
Their mobile app is straightforward and easy to use, offering a simple interface that enhances communication without complication. Thanks Brandon!!
By Stephen
Response from Phone Company· Apr 29, 2024
Thank you so much for taking the time to leave us this amazing review! We are thrilled that you find our app straightforward and easy to use. Our team has worked hard to create a user-friendly interface that enhances communication effectively, and it's rewarding to hear that it has made a positive impact. Your feedback helps us continue to improve and provide the best experience possible for our users. If there’s anything more we can do to assist or enhance your experience, please let us know. Thanks again for your kind words and support!
We recently switched from Line2 to Upcentral. It is so much easier to use than all the other phone services we've ever tried, and there are so many useful features! The technical support has always been super helpful and is always able to solve any issues that I can't figure out on my own, but I still have the flexibility and the access available to me so that I can change any settings I need to on my end whenever it's necessary. I would give them an A+ all around.
By Julia
Response from Phone Company· Apr 29, 2024
We're so grateful for your review and thrilled to hear about your positive experience with UpCentral.io! Making our service user-friendly while offering a wealth of useful features is a priority for us, and it's fantastic to know that we've succeeded in making things easier for you compared to other services you've tried. Your shout-out to our technical support team is much appreciated. They work tirelessly to ensure that any issues are resolved promptly and that your experience remains smooth. It’s great to hear that their efforts are making a difference! Thank you for choosing UpCentral and for your willingness to share your thoughts. We're here for you anytime you need support or wish to adjust settings—it’s all about providing you with the flexibility you need. We look forward to continuing to serve you with an A+ experience!
Love the simplicity and excellent customer service
By Brent
Response from Phone Company· Apr 29, 2024
Thank you so much for your kind words! We're thrilled to hear that you appreciated the simplicity of our service and the quality of our customer service. Our team always strives to deliver an exceptional experience, and we're glad we've met your expectations. Looking forward to serving you again soon!
