Unlockauthority.comReviews of unlockauthority.com

Ugh!! After paying them maybe heard from them twice then nothing!! Don't respond in email or even from Facebook so don't even try that option because you would be wasting your time. YOU HAVE BEEN WARNED!! STAY AWAY!!!

A joke of a company! I tried to acquire an unlock code for my AT&T phone from them and after paying $21 for this service I never heard from them. In the meantime I contacted another unlocking service and they took a total of 12 hours to finish my request and fully communicate the process with me. I've tried contacting Unlockauthority.com about issuing me a refund and they will not respond. I read other reviews about this possibly happening before I tried doing business with them, so I acknowledge that I accepted the risk, but for those of you considering them, please don't.

i have been contacting last 2 weeks and finely they told me a big lie, i ask them to unlock my iPhone and they told me you asked us to check IMEI number, i paid them ,i wish i read all the review before i deal with them.

Highly disappointed, my purpose was to unlock t mobile Samsung s7 to use on sprint network. Which i advise, and they recommended a program of Paid $81 dollars and spent days with them and gotten no where. just to end with result "network not registered" and them telling me it does not work with sprint, but i can now use it for TMobile and Att. Of which was no point if i'm already on Tmobile. And wanted to use it for Sprint. I've been working with them for over a week and no refund of full amount, but they said they'll refund only $50. which has been over 6days and nothing. Waste of money, and time. Unlock with your provider first if you can. It would have costed me zero dollars.

First, they misrepresented the unlock procedure. When I said that I was not able to grant them access to my phone to flash the rom b.c I work with customer information and cannot grant anyone access to my computer (Even via my phone). The technician said they were refunding my money. No refund. Further, flashing ROMs should never be done over an internet connection, as if the process is interrupted, the phone becomes a brick. Sadly, my internet connection does drop without warning, so for that entirely technical reason, I could not use their service, and would not have bought it had it been correctly represented. So I asked support for a refund. Support insisted that I had been informed of the human intervention, and quoted to me from the sales page. The sales page backed up my story: it mentioned installing a program on my windows computer and connecting the phone to the computer via a cable, but did not mention a person connecting to my phone. I pointed that out, and asked for refund. I was told that the exact text pasted by them into our chat absolutely said a human was involved, but there was no mention. I pointed this out, and they said denied it. Every one of their mistakes they attempted to blame on me. They sent me a document with instructions which did not even mention my phone's model. When I pointed this out, that had to be my fault (even thought I'd given them my IMEI number and they had the correct number). When I asked how their system sending me the wrong document could possibly be my fault, I was told "my case was being transferred to a supervisor" who would follow up immediately - by email. Immediately turned into "another 30-45 minutes from now" But I had not recevied a response 17hours later. I contacted support again and requested the refund. I was told it had been released but would take 3 days to appear in my pay pal account or on my CC. It is now 9 days after my payment, and 7 days after I was told my refund was being processed, and I do not have it. I have submitted another refund request through their site and I will update this to a 2 star review if I receive it by Friday, otherwise I am filing disputes with paypal and my CC. Order number: 17221

Unlock authority failed to unlock my phone, and *has not* issued any kind of refund. On top of that, they rooted my phone without notice, and now some functions I use on a daily basis are now broken such as Samsung Pay. I would avoid this company.

I have a Samsung S9 Plus through Sprint, ordered the remote unlock service, and was told that they cannot unlock the phone and a refund would be given. I emailed customer service, and they will not respond about the refund. I am also trying PayPal dispute to hopefully get my money back.

I would give unlock authority zero stars. I paid the price for my code and received nothing. I got an email without a code, just the word " unlocked." Apparently unlock authority is a complete rip-off. $ 24.95 to find this out !