On my second lesson I got banned !
On my second lesson I got banned for 36 hours for misconduct! I am elderly and just was wanting to learn Polish ! I am supposedly doing a trial but cannot get any help or explanation ! Really cross and frustrated
By Judith L.
Response from Univext· Jun 11, 2026
Hi Judith — your account was never banned. We've replied to your message with details: your free trial is still active and you still have access to lessons with Umi. The learning pages you were looking for are always available in your dashboard.