Great Experience
The rep was patient and completely ready to work through the issue. The issue is resolved and I am now receiving my phone calls. I greatly appreciate all the assistance.
By QH
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
503 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Unitel Voice is a virtual phone system designed to help startups, entrepreneurs, and small business owners run and grow their businesses from anywhere. With Unitel Voice, you can run your business using any device (cell phones, softphones, VoIP, or landline) and sound like a Fortune 500 company.
Unitel Voice (unitelvoice.com) has 503 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 473 reviews with 5 stars · Clear filters
The rep was patient and completely ready to work through the issue. The issue is resolved and I am now receiving my phone calls. I greatly appreciate all the assistance.
By QH
very helpful
By customer
I appreciate having a real person walk me through the set up. I also used the chats a couple of times and got help right away from a real person, not a bot. Everyone I've interacted with seems like they really understand their product. Unitel's customer service is 1000% better than One Talk's that I switched from.
By customer
The agent was very friendly and helped me with my set up . Was a great experience
By Alan B.
I called customer service so that they can make it so both my landline office phone would ring simultaneously with my mobile phone. They did that in about 5 minutes and so now it makes me more versatile in ways that customers can contact me, so I'm very pleased with that.
By Charles L.
Always quick support to resolve issues. Grateful for that!
By Louie
It's been a pleasure working with Unitel. It's simple to get in touch with customer service and they offer lots of assistance if needed. I have found this to be a good system for my needs, plus it is my forever 800 number.
By mery725
Greg made making the uploading of our personal greeting and voicemails so easy! So glad to have him and the team on the back end to help us with this. Very happy customer!
By Margo D.
Response from Unitel Voice· Feb 22, 2024
Hi Margo! We're glad we were able to help! We appreciate your business.