United RentalsReviews of unitedrentals.com

Rude and condescending

We ordered a hot water high pressure machine, the machine was delivered before the weekend and when we set up to run it on the weekend the burner wont come on at all so no hot water. We called their support who appears to be some guy in India and they cant help us , ended up wasting several hours with our crew standing around on overtime to find out we cant get our job done. Then after calling and talking with the manager and being told that they wont charge us, they are still trying to charge our card. Terrible way to treat customers!