Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
136 reviews
Union Hardware ZimbabweSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Union hardware is a leading hardware store in Zimbabwe specializing in selling tiles, paint, home appliances and building materials.
Union Hardware Zimbabwe (unionhardware.co.zw) has 136 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 97 reviews with 5 stars · Clear filters
The quality of goods they produced
By MALCOLM ITAYI C.
Response from Union Hardware Zimbabwe· Nov 26, 2025
Hi Malcolm, Thank you for your feedback! We’re delighted to hear that you’re happy with the quality of our products. Delivering reliable, well-made goods is something we take great pride in. We truly appreciate your support and look forward to serving you again soon. Thank you for choosing Union Hardware.
Service reliable and quality products
By Tafadzwa M. E S.
Response from Union Hardware Zimbabwe· Nov 26, 2025
Hi Tafadzwa, Thank you so much for your kind words! We’re really pleased to hear that you found our service reliable and our products of great quality. Your support means a lot to us, and we look forward to assisting you again soon. Thank you for choosing Union Hardware.
Great customer care Cheap prices Reliable goods
By Lennox Ally Phiri The B.
Response from Union Hardware Zimbabwe· Nov 26, 2025
Hi Lennox, Thank you for your fantastic feedback! We’re delighted to hear that you enjoyed our customer care, found our prices affordable, and trust the reliability of our products. We truly appreciate your support and look forward to serving you again soon. Thank you for choosing Union Hardware.
Exceptional customer centred service from Tino at the Msasa branch. I bought some paint which was on offer and was given a further discount. Union offers value for money. Buying and paying for goods online is a welcome service for those in diaspora, who can shop without relying on people back home.
By Pashy
Response from Union Hardware Zimbabwe· Nov 10, 2025
Hi Pashy, Thank you for the fantastic 5-star review. We’re incredibly pleased to hear that Tino at our Msasa branch delivered exceptional, customer-centred service and that you enjoyed great value on your paint purchase. We also appreciate your feedback on our online shopping service. It’s designed exactly for moments like these, giving those in the diaspora a smooth and reliable way to shop for their homes back in Zimbabwe. Knowing it worked well for you means a lot to us. We look forward to serving you again soon, wherever you are in the world. Warm regards, The Union Hardware Team
Flawless process in ordering
By Victoria
Response from Union Hardware Zimbabwe· Nov 10, 2025
Hi Victoria, Thank you for the fantastic 5-star rating. We’re thrilled to hear that your ordering process was smooth and flawless — that’s exactly the experience we work hard to deliver every day. We appreciate your support and look forward to serving you again soon. Warm regards, The Union Hardware Team
Hassle free online shopping 🛍 kudos
By Angellah M.
Response from Union Hardware Zimbabwe· Nov 10, 2025
Hi Angellah, Thank you for the amazing 5-star review. We’re so glad to hear your online shopping experience was hassle free — that’s exactly what we aim for every time. We truly appreciate your support and your kind kudos. Looking forward to serving you again soon. Warm regards, The Union Hardware Team
Very responsive and helpful staff at pomona union. WhatsApp service is very useful .
By jackie M.
Response from Union Hardware Zimbabwe· Nov 10, 2025
Hi Jackie, Thank you for the wonderful 5-star review. We’re thrilled to hear that our Pomona team was responsive and helpful, and that the WhatsApp service made things easier for you. Your feedback means a lot to us, and we’ll be sure to pass your appreciation on to the team. Looking forward to assisting you again soon. Warm regards, The Union Hardware Team
The payment website was slow probably due to time differences. I had to keep on trying. Ended calling my bank to assist.
By Takawira N.
