UnderPricerReviews of underpricer.com

Excellent customers service

Underpricer is the way forward!

I Would say that the customer service rep. made me feel comfortable about my reservation being valid and will fit my needs.

This is the second time I have booked my flight through Kayak/Underpricer because my previous experience was absolutely great. The team Underpricer took care of all my needs last time and also this time I really appreciate it. I will use their services again and also recommend to people I know. Keep up the great work. Its the service you provide after sale to clients like me counts.Thank you.

Great platform. Easy to reach humans. I had to cancel my flight, so I called to get info to see if I could just change it. When the change I wanted wasn't possible just due to flight availability, I needed to end the call to sort my plans out. Later when I called back to cancel, they actually connected me with the same guy who helped me early and he stuck with me to be sure the refund process actually went through. (not the money posting to my account, just the transaction) I'd def use them again compared to the chaos of other companies.

This is an excellent company! Great care and consistent communication were taken beyond expectations:)

The representative was very knowledgeable, patient, and assisted me with my concerns.

I booked flights for 6 people and got a great deal. The weather caused flights to be delayed and then cancelled. We started our journey and then got stuck in Boston. Underpricer worked very hard to get us on another flight, but so many flights were cancelled and so many people waitlisted, they could not get us rebooked. They finally recommended we go to the airport and that is what finally worked. Every time I called I was never on hold for long and the agents I talked to knew exactly what we were trying to do and were very friendly and diligent.