Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
190 reviews
UnaliWearSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
UnaliWear makes the Kanega Watch – the only medical alert/life safety watch with automatic fall detection/response that you can wear 24/7, never having to remove to charge.Get round-the-clock help from a live agent through your watch – like having an emergency concierge on your wrist at all times. Get help for major emergencies (EMS, police, fire) and minor emergencies (neighbor or relative). The agent speaks to you through your watch or, if you are not responsive, gets you the help you need. The watch can be activated via the help button, via voice, or automatically via fall detection.The Kanega Watch exclusively features RealFall™ technology, specifically designed to automatically activate on actual falls and limit false fall alerts.Top rated after extensive industry testing by the NY Times/Wirecutter, the National Council on Aging, PC Magazine and many others.Goes where you go (bed, shower, out shopping and around the country) with GPS. Fully set up by our company prior to shipping, so it works out of the box – no in-home set up required.Download BrochureCustomer Experience VideoVisit Web Site
UnaliWear (unaliwear.com) has 190 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 141 reviews with 5 stars · Clear filters
Very patient and helpful with getting the work done well.
By Thelma
Response from UnaliWear· Aug 21, 2026
Thank you for your kind words! We're glad our team was able to provide the patience and support needed to get everything taken care of. We appreciate you taking the time to share your experience!
Joseph was very helpful with my battery installation problem.
By Pauline
Response from UnaliWear· Aug 21, 2026
Thank you for sharing! We're glad Joseph was able to help resolve your battery installation issue. We'll be sure to pass along your kind words to him!
From the moment I received the watch/alarm I have been amazed with all of its functions. I have never before felt to SAFE and so PROTECTED!!On top of that, your "support staff" is completely amazing! They are quick to answer any question, provide "tools" to help me experience go even easier, and were very friendly and anxious to help with anything!
By Bill
Response from UnaliWear· Aug 21, 2026
Thank you for such a wonderful review! Knowing that your Kanega Watch helps you feel safe and protected is exactly what we hope to hear. We're also thrilled that our Customer Success team has made your experience even better with friendly, responsive support. We'll be sure to share your kind words with the team. Thank you for trusting UnaliWear!
I’m living alone and feel very comfortable and safe wearing it.
By Kathaleen
Response from UnaliWear· Aug 12, 2026
Thank you for sharing this! Feeling comfortable, confident, and safe while maintaining your independence is exactly what we hope the Kanega Watch provides. We're grateful to be part of your peace of mind.
One of my batteries would not charge. They overnighted a new one right away.
By Evelyn A.
Response from UnaliWear· Aug 12, 2026
Thank you for sharing your experience! We're glad our team was able to quickly identify the issue and get a replacement battery to you right away. Keeping your Kanega Watch up and running is always our priority, and we appreciate your trust in UnaliWear!
Customer service is professional and quick to respond. Answered my call within minutes and fixed my issue within 5 minutes. Products are only as good as Customer service and I have never had service this perfect from any other company. Highly recommended.
By Gayle G B.
Response from UnaliWear· Aug 4, 2026
Thank you so much for your thoughtful review. Providing prompt, knowledgeable support is something we take great pride in, and we're thrilled to hear we were able to resolve your issue so quickly. We'll be sure to share your kind words with our team!
The watch detected a fall when my dad had a stroke. The prompt follow-up saved his life and minimized the impact with early intervention/
By Jay
Response from UnaliWear· Jul 31, 2026
Thank you for sharing your family's experience. We're so sorry your father suffered a stroke, but we're grateful the Kanega Watch was able to help get him the attention he needed quickly. We wish him a continued recovery and appreciate your trust in UnaliWear.
We are till early users but so far I can’t say enough about the support group, their quick comprehensive responses and the overall function of the watch. In particular, the personal we have dealt with have been great!
By Brian A.
Response from UnaliWear· Jul 31, 2026
Thank you for your kind words! We're delighted to hear your experience has been positive so far. We'll be sure to share your compliments with our support team, they'll truly appreciate the recognition.
