I CAN SAY THAT YOUR CUSTOMER SERVICE IS…
I CAN SAY THAT YOUR CUSTOMER SERVICE IS EXCELLENT, i USUALLY DON'T WAIT LONG FOR THEM TO ANSWER EVEN IN THE HEIGHT OF TAX SEASON, AND THEY'VE ALWAYS RESOLVED MY PROBLEM QUICKLY
By Steven
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
296 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
UltimateTax Service, Inc. is a leader in providing tax professionals with quality tax software and year-round assistance. Since 2006 tax preparers, CPAs and EAs have partnered with us to provide their business software for the tax division needs.UltimateTax Service Inc. sells tax software to fit your business. You have choices. Not every office has the same software needs. Your office is no different. You will be paired with a support specialist that can help you make the best decision for your business.Building a relationship with your software vendor really is a key to success. Your responsibility as a business owner is to put your company in the best position to be successful. You should always surround yourself with other successful people and businesses. UltimateTax is a successful and responsible company. You won't be wrong partnering with UlimateTax.
UltimateTax (ultimatetax.com) has 296 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 211 reviews with 5 stars · Clear filters
I CAN SAY THAT YOUR CUSTOMER SERVICE IS EXCELLENT, i USUALLY DON'T WAIT LONG FOR THEM TO ANSWER EVEN IN THE HEIGHT OF TAX SEASON, AND THEY'VE ALWAYS RESOLVED MY PROBLEM QUICKLY
By Steven
Because of your excellent staff, I give it just under 5 stars. What I would like to see is that you use the actual forms to make original entrees. I believe that you could open all worksheet from the original form lines. Your price is amazingly low and that is why I still prepare even though it is under 50 returns. At least ten returns are gratis.
By ROBERT
Love working with Ultimate tax
By WM A.
Great support great product....
By Cathy C.
It was a trying year but Ultimate did a great job of answering and putting up with all my questions and problems
By JERROLD Alan R.
Always responds in a timely manner, patient, and courteous Ten year member
By Loretta C.
This was my first year using Ultimate Tax. It was a bit challenging to learn, but there was support available in form of a chat or a reference book. The program was very helpful and the diagnostics were a great tool.
By Mary
GREAT, RELIABLE AND PROMPT SERVICE
By Josue