Efficient and Reliable
The intuitive interface and straightforward navigation, making it easy to prepare and file tax returns and the extensive customer support available, including live chat and phone support.
By SHEHROZ
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
296 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
UltimateTax Service, Inc. is a leader in providing tax professionals with quality tax software and year-round assistance. Since 2006 tax preparers, CPAs and EAs have partnered with us to provide their business software for the tax division needs.UltimateTax Service Inc. sells tax software to fit your business. You have choices. Not every office has the same software needs. Your office is no different. You will be paired with a support specialist that can help you make the best decision for your business.Building a relationship with your software vendor really is a key to success. Your responsibility as a business owner is to put your company in the best position to be successful. You should always surround yourself with other successful people and businesses. UltimateTax is a successful and responsible company. You won't be wrong partnering with UlimateTax.
UltimateTax (ultimatetax.com) has 296 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 211 reviews with 5 stars · Clear filters
The intuitive interface and straightforward navigation, making it easy to prepare and file tax returns and the extensive customer support available, including live chat and phone support.
By SHEHROZ
I am a first time tax preparer and the knowledge and support that Ultimate Tax gives is awesome. I am so glad after researching many tax companies I choose Ultimate Tax and happy to continue working with your company the next tax season.
By Jarkeshia
My agent was very nice and professional! She got my program going again and sent a link for Mobile App. Thank you so much!
By Tara
Maria (I think was her name) was so kind and helpful and really tried to understand my request. She assured me she would take care of my request and notify me of the outcome.
By Maja
Good follow up. Having access to a personal portal where you can receive training and look up details about your account and access to previous tax software. A chat feature is also great. Availability with a good response. Understanding and great tech support.
By Andres
I have been using them for nearly 10 years. The products just keep getting better and affordable
By Allan
Overall, very good customer support. Good accessbility to training. Software pricing is reasonable.
By Timothy D H.
Good and reliable tax software and support.
By Angelo