very fast and helpful
very fast and helpful
By Farida O.
Sunday, November 8, 2026 · Customer reviews of US businesses
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97 reviews
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100% curated digital marketplace with a growing library of high quality UX/UI design resources and freebies for designers.
UI8 (ui8.net) has 97 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
Showing 55 reviews with 5 stars · Clear filters
very fast and helpful
By Farida O.
As a seasoned template vendor on UI8, I'm thoroughly impressed by the efficiency of their support team. Recently, I encountered a payment problem and, with little expectation of assistance, I reached out to their support team. To my astonishment, within just 10 minutes, they provided a solution—a remarkable feat compared to my previous support experiences. Absolutely phenomenal!
By Mosarraf H.
Eli explained to me licensing terms and helped me with all the questions I had.
By am
Super helpful and make things quick with technical issues. Smooth and nice.
By Gordon C.
I've been using UI8 for over 2 years and just upgraded my subscription for another 1-year plan. It's not cheap compared to other UI platforms but the quality is here. I also have Evanto, but I need to sift through so many old and poorly built design assets over there. That's not the case here. I'm a web designer and UI8 has been my go-to for Figma mockups, graphics for my designs, and design inspirations. The bottom line is that the creators in this marketplace are good and of high quality. I have to say, I was surprised by all the 1 stars but after reading them, they seem to come from people upset about the auto-renewals. Usually on platforms like this with creative assets, they don't have refunds because it's easy to download a bunch of stuff. I already knew there weren't refunds when I signed up because they make that clear. So just keep that in mind. I'm good with it becasue the assets here have been a huge time saver and helps me with my creative workflow.
By Jeffrey D.
Big thanks to Eli, incredibly quick and helpful in resolving an issue. Just open a chat, they respond quickly and there's actually a human being at the other end, what a rarity!
By Adam S.
Incredible customer service I registered an all-pass timeless account in 2018. Since the country and email address I live in has changed, I cannot receive the verification code for downloading. I contacted customer service, and Bryan helped me associate the account with a new email address very quickly and efficiently. UI8 is great, great product and service. value
By CHENHONG D.
I've been a customer for nearly 10 years and an All-Access Pass subscriber since 2017. UI8 is my GO-TO resource for incredible design systems, presentation templates and coded resources. Their customer support team is incredibly responsive and helpful. Any time I have an opportunity to recommend UI8 to friends and companies I work with, I do it without a moments hesitation. The resources on the site are top notch. The attention to detail is off the charts good and I never have a concern about whether the package I use is going to solve my needs. I can't highly recommend UI8 enough!
By Jason