UnitedHealthcareReviews of uhc.com

I tried the AARP Medicare Rx Saver plan [from United Healthcare] and was told "it's free",,after a month and a half of getting absolutely nothing from them -they billed me for $241.60 [they tried to] and I HOPE that we're done here,,this is a scam!!!!!!!!!!!!!!! Mitch B.

BEWARE do not apply for health insurance thru this company they dont help you with nothing my sister been trying to get her id cards in the mail with this company for 10 years because she needs them whenever she go to the Dr or the ER etc they put an address on file that my sister never gave them and they keep sending her stuff to an ABANDONED HOUSE that's we never lived in or stayed at all and she been calling them and they refuse the change the address on file they got that ABANDONED HOUSE as her permanent address and she been chatting and calling them they keep giving her the run around and not getting her no type of help of answer and then they told her to call MDHHS and they dont even have that weird address on file or in they system she dont know where they got that address from and now they are refusing to send her new id cards in the mail every time they do they go send it to that abandoned house address so im going to switch her insurance company is a joke they dont wanna help people out refusing to change address keep saying she need to update her address with MDHHS and MIBRIDGES and both of them have one address on file they dont have that abandoned house address on file they customer service is a complete joke they won't help you with nothing but gives u run around all the time dont waste your time in applying with this company they won't help you with nothing this whole company is a joke even the customer service help is a joke they dont take your situation seriously they think everything is a joke or game stay far away from this health insurance company

This Company is the worst. Had them for 18 months after retiring. they were pretty good. Then they dropped my health care provider in January 2026 after the window to shop/pick a new insurer. No notification letter, phone call, Email etc. Today 5/16/26 I got a notification in the mail that they are dropping my General Practitioner as of 7/1/26. How can insurer do this. They should be sued for false advertising. I checked back in November before the dead line in December and both My Hospital and General Physician were on their list as approved. No they have taken both off the approved list middle of the policy in the middle of the policy year. I signed/agreed to what they advertised on them web site and now they have broken that agreement. No wonder their CEO got shot. Sleeze bags.

While our UHC supplement does cover what Medicare doesn't, it gets really expensive over the years. My husband has had this insurance for 12 years and I have had it for almost 8 years and the rate increases every year. This year the rate increased by 15%! Together, we are paying around $850/month and, of course, $405/month for Medicare. We have to buy dental, eye care and prescription insurance separately!

Waiting 15 days to get an approval for an MRI is absolutely unacceptable when a person is in excruciating pain.

Have spent HOURS on phone trying to get account access and still not fixed!! WTF? How difficult can it be. It would help if we could understand what they’re saying!!!!!! Worst damn service ever.

United no longer is in network with lehigh valley health network. All my doctors are affiliated with lvhn. Now I have to find all new doctors. Im being treated for various issues including cancer. The only health network anywhere near me that takes United has terrible reviews. 2-5 hours average wait times. Affiliated with a dying hospital that is struggling to stay open. I have a feeling my care is going to plumit. I cant even find an oncologist to accept me. So its either pay out of pocket and take a second mortgage or travel 2+ hours to other in network doctors. I worked for nyc civil service for 25 years,paid into the pension programs and now I basically have no insurance. I am probably better off getting my own bare bones insurance. Horrible, horrible company that cares more about bonuses than their customers

Absolutely incredible. United healthcare sucks money every way they can, and screw us. My medicare rate went up, my benefits went down. I have a prescription drug plan. They didn't let me know that they were taking my 40.00 a quarter for health aids away,and replaced it with a better plan for them!! Now, I get 25.00 a quarter, my girlfriend gets 67.00 a quarter from Molina healthcare!!! I don't get any prescriptions but Prednisone. I have a condition called polymyalgia, I don't take it only when I feel the flare up coming on. It is only 22.00. yes 22.00. they wouldn't pay for it, because they think I take it once a day!!! 22.00 freaking dollars!!!!!?????? Next year I will go to a different provider. The guy who signed me up, several years ago, put a doctor on my ucard, I never heard of. I've tried over and over to change that doctors name, but the people at the other end, must be from China, English please!