UGC Vids AIReviews of ugcvids.ai

I’ve tried a few AI UGC tools, and this has been the easiest one to use so far. The interface is clean, the videos generate quickly, and I like that the pricing gives you a generous number of videos compared to other platforms. I also had a question for support and got a helpful response. Overall, it’s been a solid experience and I’d recommend giving it a try.

Compared to other softwares, this one takes the cake. The UI is simple to use, the customer service is top notch and amount of videos you get for what you pay is generous as well.

Literally just better, faster and affordable compared to higgfield as a whole.

Amazing ugc ads trusted 🙌

Same experience as the review below. I requested to cancel my subscription before the trial ended, and also generated the first free video, but it was not of standard, to be honest, one of the worse. Yet they still charged me monthly plan after the trial ended, even though the refund policy stated that the first video does not count, and if credits are not being used, I can be refunded. It has been 2 weeks, 3 emails sent to their support and marketing email. No response at all. With the same worry, I am afraid that I will get charged again without even using the account and no ways of cancelling my subscription since they have ignored all my emails and the only way to cancel the subscription is through their support email which they will never ever reply. The only way I can think of is cancelling my credit card, seriously screw this shit company. Don't trust this company please. UPDATE: You said you take these seriously? Are you serious? What happened to 7 to 10 business days? It has been 20 business days with no replies from your SUPPORT email. I had to email your marketing email at hellougcvids.ai just for you reply? Why am I even sending message to that email in the first place? Your reply on that email is basically telling me go sort it out with my bank, and how am I supposed to do that? Report that it's a scam? There's basically nothing I can do. Below was the email you replied me back. "Hello, Thank you for reaching out. I can confirm that your subscription has now been cancelled, and no further charges will be made. We understand your concerns regarding the recent charge. This month, we transitioned to a new payment processor, and unfortunately it does not allow us to issue refunds for completed transactions from our side. If you would like to pursue a refund, you may contact your bank or card issuer, who can review the transaction and advise you on the available options. We apologize for any inconvenience and appreciate your understanding. If you have any other questions, please let us know." What do you mean reach out to your support email? I sent the email on 25th June, what date is it now? 22nd July!! Not a single reply from the support email! Don't ask me to do something pointless again and repeating this nonsense. UPDATE 2: The owner of the company emailed me and personally refunded me, hence I edited the stars. Dude I don't know how but just find a way for the the support email to work, or let your customers cancel this subscription online rather than emailing support to cancel it. It pisses people off that they have to wait 7 to 10 days. Thanks for the refund.

Charged the full monthly fee the second I started a video that then failed to generate. Their own terms say failed generations do not trigger the paid conversion. I pointed that out. They blamed the underlying AI model, offered a goodwill re-run, and then went completely silent on the refund. Their terms also state the conversion trigger three different ways in three different sections. One video, second video, three videos. Take that however you like. Later they billed me the regular plan price on an account I was not even using. I deleted the account to stop it happening again, and emailed to confirm I would not be charged going forward. No response. They ghosted me again. So right now I am sitting here expecting another charge next month with no way to get an answer out of them. Be very careful with your card details here.

Ahead of lots of other softwares for UGC ads. Price is solid and I consistently run these to scale my brands. Highly reccomend and im surprised the price isnt higher for what you get.