UGC FactoryReviews of ugcfactory.io

Our experience with UGC Factory has been great. Communication is excellent and the concepts their strategists develop are on point. They know what questions to ask and do their research on your product, market and customer. They are open to tailoring the workflow for little or how much of the steps you want to involved in. We test video at scale with an internal team and we use UGCF in a capacity to try things we may not think of (too close to product) or to develop concepts that we can't execute on or are cumbersome to produce. The best part is how diverse their concepts are, with other agencies a lot of times you're paying for videos that are just simple hook changes. UGCF always us to open our testing range and keep our internal team focused on optimizing current top performers. I'm always feeling supported and Dan brings an excitement to project kickoff meetings or just reaching out to alert you of a new creative framework that is taking off.

Great company! We have been working with Dan and the team for some time now, the quality of the videos, the communication and the "deep dive" to our market and needs is super professional. I recommend any ecom brand that wants to scale to choose UGC factory

They stay on top of all the moving parts, the videos are quality and their ideas on strategy are unique. For bulk ads I am impressed on the level of detail

"I’m generally very skeptical about working with agencies. Having tried to create content in-house, we found ourselves running out of ideas and bandwidth, so I begrudgingly decided to give UGC Factory a try. I can honestly say they are the only agency I’ve worked with that has exceeded my expectations—both in terms of service levels and, more importantly, output. The ads they’ve created have been of incredibly high quality and have been very well-received. What’s stood out most to me, though, is their attention to detail. For example, one of the creators wasn’t using our product correctly in their footage. While the mistake was minor, I was impressed to see that the editor had already flagged it before I even noticed, asked for a reshoot, and ensured everything was corrected. That level of service and transparency is rare. Their process is clear, proactive, and well-communicated, with updates on timelines and next steps provided throughout. Additionally, when the ads in the first month weren’t performing within metrics, UGC Factory went above and beyond. They took the initiative to review our Meta account and provided strategic recommendations to optimize our media buying. This was well outside the scope of their work but had an immediate impact, with our ads quickly hitting KPIs. As someone who usually approaches agencies with a lot of skepticism, I can confidently say UGC Factory has surpassed my expectations in every way."

We've had a great experience with UGCFactory! The content is very high quality, the creators are authentic, and the communication is excellent. They have been able to hone in on and carry over small nuances between rounds. The ad quality and performance keeps getting better each month. They have helped us add over $100k/m to our business. The investment has absolutely been worth it, and we plan to continue working with them for the foreseeable future. Highly recommend.

UGC Factory helps with all aspects of scaling content from brands. From ideation, briefs, finding the talent, and post-production. Their packages allow for an affordable way to test concepts effectively. The team is extremely responsive and easy to create a seamless process with.

I had a great experience so far with them. I was able to get really good creatives alongside raw materials that helped me execute on concepts even faster. They did a much better job at gathering content than I ever could. Learned a lot about content sourcing as well.

UGC Factory has been essential for our business. We had tried the influencer and the in-house route but kept finding that we didn't have the bandwidth, talent, or framework for what we really wanted. UGC Factory changed all of that. I now have a team that I trust who source great creators, write excellent copy, and communicate efficiently with me throughout the feedback and approval process. I've finally been able to do meaningful creative testing, which has helped us fine-tune our messaging over the past year. Last year, our UGC Factory creative generated 5x more revenue than the influencer agency we were using for similar costs and the same amount of ad spend. It's been an obvious choice to stick with them and keep iterating.