Wednesday, November 11, 2026 · Customer reviews of US businesses
The Fair Hearing score
New
2 reviews
Scores get a color once a company has 5 reviews.
We are a company of designer, innovators and trendsetters — a team of individuals who have a great respect for the process. We are passionate about providing unique, well-designed products that will leave you feeling inspired. -The U Brands Team
U Brands (ubrands.com) has 2 customer reviews on The Fair Hearing, with an average rating of 1.0 out of 5.
2 approved reviews, newest moderated first
Y’all, i recently purchased some of these bendable flexible binders/folders from this brand, and I am very disappointed. The smell.. They genuinely stink SO bad… I wanted to buy something recycled and plant based considering this is my senior year and i don’t want to leave more waste and i was met with this. I refuse to put this in my new backpack because i’m worried it will leave a smell all over my bag. It smells rotten, like something died.
By Rossali
Worst customer service I've ever experienced! Practically nonexistent, if you can even reach them. After sending 3 emails to their customer service with no response, had to do an online search for their number bc none was listed on their site. Called their customer service at 949-209-1609 (5+ times) but kept getting the recorded message stating the person is "unavailable" please leave a message. Finally left 2 messages stating I had already sent 3 emails with no response so please call me regarding the damaged goods I received - NO call back. Finally received a no name email from their customer support ? with no apology of any kind. I replied to their email and here I sit waiting again for a response of some kind from ubrands.com. BUYER BEWARE!!!!
By Shannon
