Extremely helpful
The customer service was very thorough and extreMky helpful. They were able to accommodate all my ordering needs and responded to my emails quickly.
By Danielle
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
490 reviews
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Tungsten World designer Tungsten | Forever mens and womens tungsten wedding rings, bands, watches, and tough bracelets. Lifetime Warranty, Lifetime Sizing. FREE Shipping, FREE Ring Box, & FREE Gift Bag!
Tungsten World (tungstenworld.com) has 490 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 431 reviews with 5 stars · Clear filters
The customer service was very thorough and extreMky helpful. They were able to accommodate all my ordering needs and responded to my emails quickly.
By Danielle
After placing my order in the evening, I called them the next morning with a question about the engraving. They were very pleasant to talk to and answered all of my questions. When the ring came in, it was exactly as they said it would be.
By Pam Clausner N.
Shipping was fast, the ring got here just in time. It's beautiful and was exactly what we wanted.
By Carole
My husband lost his wedding band and was morose. After searching online, we selected Tungsten World (TW) based on the professionalism, clarity, and content of its website. Although we were hesitant to order a wedding band online, the jewelers we've worked with in the past had gone out of business, and TW's policies and warranty seemed very fair. We're not disappointed! This time, I went a step further and had his ring engraved. He loves it--and so do I! Not only is the ring as attractive as we had hoped, the turnaround time from order to receipt was impressive--just a few days even with engraving added on. I recommend this company without hesitation.
By Jane Braynard B.
The ring got scratched pretty quickly, which made us sad. However, Tungsten World totally took care of us by responding to emails quickly and offering us totally reasonable and affordable options on how to replace it!
By Karaline H.
This ring looks really nice. It's what I ordered. Nothing else to say about it. Customer service was a little hard to get in contact with, but I got what I asked for. A decent ring.
By 8mm B.
My husband (fiance at the time) and I at the time both identical rings for our wedding. We are now happily married for four months and counting and we LOVE the rings. They fit perfectly and are worth every dime. Thank you Tungsten World for such exceptional customer service and wonderful products.
By Antonio P.
I bought this as a replacement wedding band for my husband. I am very impressed with the quality and detail in the craftsmanship put into this ring. The size was perfect and we received it very quickly. I will definitely be purchasing items from tungsten in the future.
By Crystal