Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
438 reviews
Transportation Safety ApparelSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
TSA offers a comprehensive range of products aimed at ensuring safety and promoting corporate branding. The company’s product line includes high-visibility safety clothing, rain gear, cold weather gear, PPE, accessories, and equipment designed to keep individuals safe in various work environments. Additionally, TSA provides corporate apparel, brand name workwear and accessories, promotional products, and hard goods. Customers have the option to personalize and customize items with logos, adding a unique touch to their safety and corporate wear.
Transportation Safety Apparel (tsasafety.com) has 438 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 54 reviews with 1 star · Clear filters
Bought some stuff online some of the order was send when inquired i was told they will get back to me and nothing ever since even tho several emails was send, overseas buyer so difficult to get any action from them
By Tendo I.
Would of been good if I ever flippin got it
By Kyle F.
Response from Transportation Safety Apparel· Jul 13, 2017
HI Kyle, After looking at your order I do see that we shipped your order on 6/26/17 via UPS tracking number 1ZX5886W0356044511. According to UPS on 7/8/17 they have opened an investigation as they seemed to have lost your package without notifiying us. However do to this, we will be sending you another vest and we will handle the investigation with UPS. We are very sorry for this inconvenience and we will be emailing you a confirmation for your replacement vest and obviously will not be charged. Thank you!
Will never buy a thing from them again they shipped my order of 2 items that i payed for at the same time seperately which made me have to pay for the import tax twice not to mention that they shipped the 2 items 2 weeks apart from each other
By Andrew O.
Response from Transportation Safety Apparel· Jul 13, 2017
Hi Andrew, Thank you for taking the time to give us your feedback. After looking at your order, the rain pant we carry in our warehouse but the particular rain jacket you ordered is not normally stocked in our warehouse and we have the ability to ship that item from our supplier's warehouse, which unfortunately had that item on backorder. We will continue to work with all of our supplier's to try and make this process as painless as possible because we want to continue to offer you as many options as we can. We do humbly apologize for the inconvenience for shipping your items separately. Thank you!
Ordered 2 only one arrived,S/H is too high
By JANIS K.
Response from Transportation Safety Apparel· Jul 12, 2017
Hi Janis, Thank you for taking the time to give us your feedback. After looking at your order, the second hat you ordered was shipped out on 7/3/17 via UPS tracking #1ZX5886W0355861345 and we show that it was delivered to you on 7/11. If you haven't received the second hat, please contact UPS with the tracking number and if it doesn't get resolved, please do not hesitate to contact us. Also, since the items were being shipped out of North Carolina to California what you were charged is right in line with the shipping cost from other mail services. Please do not hesitate to contact us should you have any questions, comments, and/or concerns. Thank you!
sent me the wrong size and has not returned my email to return purchase
By JEFFREY P.
Response from Transportation Safety Apparel· Jul 5, 2017
Hi Jeffrey, We have received your email regarding sending you a medium instead of the 4X. We will send you the 4X you ordered and in that package will be a return label which will allow you to send the medium coverall back to us. Please advise if you have any questions. Thank you!
Size is way to small compared to all my Normal shirts
By James T.
Response from Transportation Safety Apparel· Jul 3, 2017
Hi James, Thank you for taking the time to give us your feedback. We will be more than happy to exchange the shirts out for you if you like. I see that you ordered 3 - 4X Hi-Vis Pocket T-Shirts and I have checked stock and we have enough 5X shirts in stock. Please do not hesitate to contact us on our toll free number 866-304-7189 if you would like to exchange the shirts and we will get you the neccessary paperwork needed for the exchange. Looking forward to your call.
Rain coat not very good snap broken when rec. hood not on even more to one side could be a nice rain coat but not the one they sent me!
By Daniel F.
Response from Transportation Safety Apparel· Jun 28, 2017
Hi Daniel, Thank you for taking the time to give us your feedback. We try and offer the best possible product we can and we do stand by our product. Because you received a damaged product we will be more than happy to replace it. We will be emailing you a return label to [email protected] and the email will come from UPS. We will need the rain coat you received to show our supplier to prevent this from happening again, and we will send you a new rain coat. Please accept our sincerest apologies and hope you will continue to think of us when you need to order again. If you would like to get special deals and discounts please do not forget to like our facebook page (https://www.facebook.com/tsasafety/), make an account on our website to receive Safety points (https://www.tsasafety.com/customer/account/create/) and sign up for our newlsetter to receive discounts directly to your inbox. Thank you for your business and look forward to serving you again! Have a wonderful day!
Won't use them again, won't recommend them. Why? Shipping costs are WAY too high and unreasonable.
By Michael
Response from Transportation Safety Apparel· Jun 26, 2017
Hi Michael, We thank you for taking the time to gives your feedback. As we speak, we are researching ways to make our shipping cost competitve with the online delivery industry and make it attractive to our customers. If you would like to get special deals and discounts please do not forget to like our facebook page (https://www.facebook.com/tsasafety/), make an account on our website to receive Safety points (https://www.tsasafety.com/customer/account/create/) and sign up for our newlsetter to receive discounts directly to your inbox. Hopefully by doing this we can give you ways to save when ordering. Should you have any questions please don't hesitate to contact us at 866-304-7189. Thank you!
