Positive customer support experience
Carmen, a customer support staff employee, swiftly responded to my email during a busy time of year with the information I needed and kind attitude.
By Cole M.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
4,060 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
#1 selling teeth whitening system guaranteed to work on all smiles. Fast shipping nationwide! Order online today: https://www.trysnow.com
Snow Teeth Whitening (trysnow.com) has 4,060 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 3,272 reviews with 5 stars · Clear filters
Carmen, a customer support staff employee, swiftly responded to my email during a busy time of year with the information I needed and kind attitude.
By Cole M.
Fast efficient friendly service. Nice to see and experience that!
By Ming
Response from Snow Teeth Whitening· Nov 29, 2023
Hi and Thanks, We are truly appreciative for the feedback and are glad to meet your expectations of service. Many Thanks, SNOW Team
The innovation of snow products are iconic to say the least. I recently had an order replaced and customer service was top tier. I would highly recommend this product !!
By Paris L.
SNOW is not only a revolutionary and exceptional product, they truly excel in customer service. I recently reached out to them via an email to purchase a replacement part for my SNOW kit, which I purchased a year ago. I fully expected to pay for this replacement part, and a shipping fee. Well…they: a) replied the same day to my email b) shipped out the replacing part that same day c) did not charge for the replacement d) no shipping fee e) a free gift included! Now this is a business to support. .
By maria D.
Sanaa resolved my issue quickly and courteously. She even went above and beyond by offering a discount on future purchases. That's what I call customer service!
By Suse K.
Response from Snow Teeth Whitening· Nov 15, 2023
Hi and Thanks So Much!!! We are Thrilled that you had such a Phenomenal SNOW Experience with the service and support provided to you by Agent Sanaa. It is always Good to hear how Above and Beyond the Customer Support Team continues to be for Our SNOW Customers! Love Your 5-Star Review! SNOW Team
Thank you for replacing my toothbrush. Great service!
By Phyllis B.
Response from Snow Teeth Whitening· Nov 15, 2023
Hi and thank you for sharing your feedback about your recent SNOW Experience. It sounds like the SNOW Customer Support Team took care of you via the Warranty Replacement. AWESOME News whenever we get to witness long time SNOW initiatives still Wonderfully at Work! All the Best, SNOW Team
Best toothbrush and whitners ever! Rating of 10 for Customer Service s as well!
By Lenora J.
Smooth and easy live chat! Thanks!
By Michael C G.
Response from Snow Teeth Whitening· Nov 15, 2023
Hi, "SMOOTH and Easy", is the SNOW Customer Support Experience you wanted to Highlight!!! We are certainly Proud to meet your expectations! Thanks for the Share, SNOW Team