Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
588 reviews
OtterSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Serving smarter. Our Restaurant Operating System helps restaurants make more money, delight guests, and navigate the ever-changing world of food—all in one place.
Otter (tryotter.com) has 588 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 486 reviews with 5 stars · Clear filters
Fast and professional respond.
By Andre B.
Response from Otter· Aug 25, 2024
Thanks for the feedback, Andre! We're glad to hear that we were able to provide fast and professional customer service. Looking forward to growing our businesses together!
Great service, solved my issues with the printer in few minutes
By Gabriel K.
Response from Otter· Aug 22, 2024
Hi Gabriel! Thanks so much for the feedback! We're pleased to hear that our support team solved your printer issues within minutes. Looking forward to growing our businesses together!
She was pretty helpful.
By Arbi Z.
Response from Otter· Aug 21, 2024
Hi Arbi! Thanks so much for the feedback! Here's to more helpful support interactions in the future!
Nikko is quick to resolve our matters
By Kristine de la C.
Response from Otter· Aug 20, 2024
Hi there, Kristine! Thank you so much for the feedback. We're so glad to hear that Nikko was able to help you with your issue. Looking forward to growing our businesses together. Thanks!
Niko did great job Solved my issue
By Raed
Response from Otter· Aug 19, 2024
Hi there, Raed! Thank you so much for the feedback. We're so glad to hear that Nikko was able to help you with your issue. Looking forward to growing our businesses together. Thanks!
Excellent service
By gunjan P.
If anyone is working with Otter our company would definitely recommend working with Amanda Jones. Amanda has been an absolute pleasure to work with and crucial part in our business relationship with Otter. She is quick at finding the right solution for you, amazing at always assisting promptly and her professionalism is top notch! It’s rare to see such dedicated staff and words are not suffice to describe how much we enjoy working with Amanda!
By Iveta D.
Leverex and Cristina did an amazing job figuring out my issue and getting resolved! Thank you!
By Chance T.
Response from Otter· Aug 18, 2024
Hi there, Chance! Thank you so much for the feedback. We're so glad to hear that Leverex and Cristina were able to help you with your issue. Looking forward to growing out businesses together. Thanks!
