OtterReviews of tryotter.com

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4.4/ 5

Great

588 reviews

Otter4.4Great

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About Otter

Serving smarter. Our Restaurant Operating System helps restaurants make more money, delight guests, and navigate the ever-changing world of food—all in one place.

Otter (tryotter.com) has 588 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.

Also known as: tryotter.com
Website: tryotter.com
Category: Internet & Software
Listed on The Fair Hearing: 2026

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Otter reviews

Showing 486 reviews with 5 stars · Clear filters

Dec 15, 2025
Thanks Peter for great
Thanks Peter for great
By JJ Fish and chicken R.
Response from Otter· Dec 19, 2025
Hi there, We appreciate the review! We'll pass along your review to Peter and let him know how great he was during your call with him. -Alex
Dec 15, 2025
Macky was easy to work with and helped…
Macky was easy to work with and helped our team get integrated.
By Lumis
Response from Otter· Dec 19, 2025
Hi, Thank you so much for the review! We're thrilled to know that Macky was able to help your team get integrated. She is indeed easy to work with! Looking forward to growing your business together, thanks! -Alex
Dec 12, 2025
It was good and support is awesome
It was good and support is awesome
By Sravan
Response from Otter· Dec 12, 2025
Hi Sravan, Thank you so much for your kind words! We’re thrilled to hear you had a good experience and that our support team was able to showcase their helpfulness. Looking forward to growing your business together, thanks! -Alex
Dec 11, 2025
Very Helpful!
Peter and Jesse were extremely helpful with setting up for our Restaurant, extremely greatful for them and their services!
By Sydney P.
Response from Otter· Dec 15, 2025
Hi Sydney, Thank you so much for your kind words! We’re delighted to hear that Peter and Jesse were able to support you so effectively in setting everything up for your restaurant. We’ll be sure to pass along your feedback to them; they’ll be thrilled to hear it. -Alex
Dec 11, 2025
Very professional onboarding agent
Very professional onboarding agent. I am very satisfy with Macky Soriano. she did perfect job she did onboarding me very quick . with very helpful instruction to follow.
By Meso R.
Response from Otter· Dec 11, 2025
Hi, Thank you for your wonderful review! We’re thrilled to hear that Macky provided professional and efficient onboarding support. It’s great to know her instructions were clear and helpful. We truly appreciate your feedback! Looking forward to growing your business together, thanks! -Alex
Dec 11, 2025
Great service and patience
Great service and patience
By Cj T.
Response from Otter· Dec 11, 2025
Hi there, Thank you so much for the review. We're thrilled to know our team provided you with great service and patience to help with your inquiries! -Alex
Dec 11, 2025
Angelina was my service provider
Angelina was my service provider. I was updating one of my current employees to shift supervisor and she took care of it very quickly.
By Lacey L.
Response from Otter· Dec 11, 2025
Hi Lacey, Thanks for sharing your experience! We're happy to hear Angelina got your employee update taken care of so quickly. We appreciate you taking the time to write the review! -Alex
Dec 9, 2025
Macky was so helpful!!
Macky was so helpful and insightful with the whole process! great customer service along with a quick and easy setup process, I am a happy customer, thanks again!
By Studio Tacos I.
Response from Otter· Dec 11, 2025
Hi! We appreciate you taking the time to share your experience. It’s great to hear that Macky provided helpful guidance and that the setup was smooth and efficient. We’re happy to have you as a satisfied customer! Looking forward to growing your business together, thanks again! -Alex

OtterReviews of tryotter.com

Rating distribution

What customers rate

About Otter

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OtterReviews of tryotter.com

Rating distribution

What customers rate

Otter reviews

Thanks Peter for great

Macky was easy to work with and helped…

It was good and support is awesome

Very Helpful!

Very professional onboarding agent

Great service and patience

Angelina was my service provider

Macky was so helpful!!

About Otter

More in Internet & Software

ICDSoft

Globlinker

Fixrunner

Koalendar

Otter reviews

Thanks Peter for great

Macky was easy to work with and helped…

It was good and support is awesome

Very Helpful!

Very professional onboarding agent

Great service and patience

Angelina was my service provider

Macky was so helpful!!