Great service
Great service. Alice was wonderful and she was able to get me the same flight as my friend. I highly recommend working with Alice.
By Vicki T.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
429 reviews
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TrustFares (trustfares.com) has 429 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
Showing 292 reviews with 5 stars · Clear filters
Great service. Alice was wonderful and she was able to get me the same flight as my friend. I highly recommend working with Alice.
By Vicki T.
Excellent customer service, representative Alice was very polite and did a great job so I could get my travel credit.
By Jenny G.
Alice was great to deal with. She handled my case to my satisfaction and in a timely manner. Would highly recommend.
By C W.
Alice carefully listened to my concerns and helped me.
By Barbara
Their customer service reps were extremely helpful with some snags we hit in booking our tickets.
By Cara S.
Just awesome …I always deal with Steve and he is the best…only for him I called this company…referred all my friends any they are also very happy with Steve Thanks a lot steve…
By Sunrita
Best fares courteous help always helpful and pleasant. No wait time on calls. Steve was able to help me with my questions
By Connie M.
Customer service was excellent! Steve with TrustFares was very helpful with my request, taking care of flight changes with no worries, making it very easy and hassle free. Recommend TrustFare 100% to everyone. Call Back is #1 when taking care of any customer which Steve did with knowledge and pleasantries.
By Diane B.