Decent service
Alice was a great help for us. She helped us sorting the issue with our ticket and she was really patient with me.
By Aman A.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
429 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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TrustFares (trustfares.com) has 429 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
Showing 292 reviews with 5 stars · Clear filters
Alice was a great help for us. She helped us sorting the issue with our ticket and she was really patient with me.
By Aman A.
She was very nice and she was making great job for us and thank for her
By Hazim K.
tHE REP, aLICE , HOWED ME THAT THE RESERVATION WAS GOOD AND SHE ALIEVED MY UPSETNESS THA CAME FROM AN INCORRECT EMAIL FROM AMERICAN AIRLINES
By Barbara B.
Steve was extremely nice, patient, helpful and knowledgeable with booking my flight. He made sure to provide me all the option and offer me the best price. I have made my travel arrangements with Steve twice and have been very satisfied. He provided excellent customer service and went above and beyond.
By Lena P.
Great customer service available always for answering my question thank you Steve for you help
By Ana M.
Great service and pricing!
By Jose H.
I got tickets. Alice
By Anastasiia
Jennifer was a great help in ensuring my ticket's transaction went through allowing me to get my tickets in a timely manner. There was an issue with my bank allowing the transaction, and she was patiently able to ensure that I was kept informed on that transaction's status. Jennifer stayed in continuous with me throughout the day while I worked the problem on my end. Once the problem was rectified, she called me to ensure that I knew it went through and that I received the email with my tickets. Jennifer did an excellent job on her end and was a pleasure to work with!
By Kristopher S.