Excellent Experience!!
Fast process, great customer, very responsive… over all excellent experience!!!
By Hk
Response from Truss Financial Group· Mar 30, 2026
Glad you had a fast and smooth experience with us, truly appreciate your feedback!
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
171 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Truss Financial Group helps you secure VA, FHA, DSCR & jumbo reverse mortgages. Expert guidance, low rates & fast approvals. Start your loan today!
Truss Financial Group (trussfinancialgroup.com) has 171 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 149 reviews with 5 stars · Clear filters
Fast process, great customer, very responsive… over all excellent experience!!!
By Hk
Response from Truss Financial Group· Mar 30, 2026
Glad you had a fast and smooth experience with us, truly appreciate your feedback!
I've talked with Garrett multiple times in the last few years but it was never the right time. Each experience with Garrett was informative and he took the time to talk and explain things even when it hadn't worked out the last time. For this transaction, we were finally ready and Garrett moved us through the process like the expert that he is. Thank you!
By Eliz A.
Response from Truss Financial Group· Mar 30, 2026
Thank you, Eliz! We’re glad Garrett could support you over time and make the process smooth when the timing was right, truly appreciate your trust!
Very easy process, fast funding. I’ve been through this process with multiple lenders and this is by the easiest one so far.
By Jim Thiess J.
Response from Truss Financial Group· Mar 27, 2026
Hi Jim, Thanks for your feedback! We’re glad you found the process easy and fast, that’s exactly what we aim for. Appreciate you choosing us!
Ethan Ho is so great to work with....A gentleman and a scholar!
By Customer / Tony P.
Response from Truss Financial Group· Mar 27, 2026
Hi Tony, Thank you for the kind words! We’re glad you had a great experience working with Ethan, he’ll really appreciate this.
Christian & Betty were fantastic communicators throughout our refinance process and I was impressed with the speed of the process and ability to work through questions as they came up. Highly recommend!
By Kyle P.
Response from Truss Financial Group· Mar 27, 2026
Hi Kyle, Thank you for your feedback! We’re glad Christian & Betty made your refinance experience smooth and kept everything moving efficiently. Appreciate the recommendation!
It was very easy to work with Christian.
By Habib
Response from Truss Financial Group· Mar 27, 2026
Hi Habib, Thank you for your feedback! We’re glad you had an easy experience working with Christian.
Great to work with, process was very simple and straightforward. Very professional and always very responsive
By NANYA E.
Response from Truss Financial Group· Mar 27, 2026
Hi Nanya, Thank you for your kind words! We’re glad you found the process simple and our team professional and responsive.
This was so fast and easy . Great rate. Did it all from my computer. Hayden was awesome. His communication was very prompt and easy to understand. Thanks so much I had a wonderful experience
By Wanda M.
Response from Truss Financial Group· Mar 27, 2026
Hi Wanda, Thank you for your kind words! We’re glad the process was fast and easy, and that Hayden made everything clear and seamless.